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From Lost To Loved: Turning Lapsed Donors Into Devoted Donors

Bloomerang

The minute you understand and act on this, your retention rates will rise. It’s worth noting that a recent study by Philanthropy Daily found that 49% of lapsed donors who hadn’t made a gift in at least two years believe themselves to be current donors. I’m not coming to you today to ask for a gift. (Of How lapsed is “lapsed”?

Donor 83
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Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop

Care2

One bit of evidence that this is working well is that our client retention rate is about 99%.and Philip King: Ask about their client retention rate: I think this is key. and thats not because weve locked up our clients in a complicated contract thats expensive to break!