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Get Results When You Put Yourself in Your Donors’ Shoes

Connection Cafe

hjc has worked with dozens of nonprofits to ‘stand in the shoes’ of their constituents, a process known as Constituent Experience (CX) journey mapping. Get more details about Knowledge Network’s journey mapping experience and read case studies from other nonprofit organizations. Second step: Create personas to map.

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Ten Books for Every Nonprofit Professional’s Reading List

Beth's Blog: How Nonprofits Can Use Social Media

If you are looking for more recommendations, check out Book Authority’s list of 52 Best Nonprofit eBooks of All Time ( The Happy Healthy Nonprofit is #9). Effective storytelling is the secret sauce of nonprofit fundraising and marketing. David Aaker is the guru of powerful, authentic, and engaging storytelling.

Italy 130
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Free Graphics Software and Images

Tech Soup

It’s actually the thing that put Macintosh on the map in the 80’s. It also creates digital documents like eBooks, reports, PDFs, and webpages. TechSoup Canada: Digital Storytelling 101: Photos & Graphics. The most famous and full-featured page layout program is Adobe InDesign. I have to stop now.

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