Strategies for Powering Learning Through CRM Go-Live and Beyond
Connection Cafe
DECEMBER 9, 2019
Here is where you’ll want to keep documents, like FAQs asked during training sessions, glossary of terms, training guides, how to get help, and educational opportunities. Identify your superusers early (hint: they were most likely your superusers in your old system). Set up regular audits of training docs and business processes.
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