Strategies for Powering Learning Through CRM Go-Live and Beyond
Connection Cafe
DECEMBER 9, 2019
Identify your superusers early (hint: they were most likely your superusers in your old system). Even if it’s simple training on newly released features, it’s easier for users to learn in their normal work environment. . Set up regular audits of training docs and business processes. Become besties with your SME s.
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