Change Evaluation Mali NTEN 
NTEN
AUGUST 31, 2010
Starting in the mid-1990s, telecenters provided a relatively quick and measurable way (# computers bought, # people trained) to show change in access (digital divide) and capacity building (Microsoft UP). Luckily, we, like all successful groups in the field, excelled at anecdotal evaluation. Matt Berg, Millenium Villages.
NTEN
FEBRUARY 15, 2011
I had a pretty good handle on process modelling, but I glossed right over the critical change management aspect. Given the organization-wide scope of my proposed project, effective change management practices were key to the success of the project. Most people don't like change, and adapting to this sort of CRM system is a big change.
Expert insights. Personalized for you.
62 
Let's personalize your content