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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

Having this knowledge base available to you can be invaluable. When outsourcing, you typically have an option where maintenance and support are included, thus eliminating the need for internal product management. When budget planning, you will know the recurring cost for licensing and maintenance.

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Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to change management, and intentional roadmap planning. To further support your support agents, and possible end-users, we recommend the creation and maintenance of an accessible, up-to-date knowledge repository.

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