20 New Words Every Leader Should Know
Eric Jacobsen Blog
JANUARY 16, 2011
What impact is this going to have on you? How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. What resources do you need to get the job done?
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