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When To Coach And When To Counsel

Eric Jacobsen Blog

Sunday, October 3, 2010 When To Coach And When To Counsel A good manager is both a coach and a counselor. As a coach , a manager: identifies an employees need for instruction and direction and this need is usually directly related to his or her performance or career goals. Generally, coaching should precede counseling.

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Let Employees Learn From Their Mistakes

Eric Jacobsen Blog

Finally, you may discover that the mistake happened because policies, procedures or your assignment instructions were confusing or unclear. Learn from that discovery and decide what you can do differently as the manager to help your employees avoid future mistakes. Don't Praise. How To Write An Employee Satisfaction And Engageme.