Trust Me, Know Me, Love Me: Trust in the Participatory Age
Museum 2.0
MARCH 28, 2008
You may remember the NPR stories in 2007 about changes in the way that doctors acknowledge mistakes and offer apologies. Fortunately, we're not in a life-or-death business, so we should feel even more assured that honesty, not marketing spin, might be the best policy for gaining trust. Many of the teens write, "learn with us.
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