Testing Your Donation Form Part 4: Running a Usability Test
Connection Cafe
DECEMBER 23, 2013
Don’t tell them how to get past the problem, but just nudge with something like, “Can you look at the list of options in the top left and tell me if you find something which looks helpful?” You can also use tools like WebEx or Join.me ” Keep them behind the wheel. We’ll discuss how!
Let's personalize your content