Photo Problem Results Webex 
Connection Cafe
DECEMBER 23, 2013
Don’t tell them how to get past the problem, but just nudge with something like, “Can you look at the list of options in the top left and tell me if you find something which looks helpful?” You can also use tools like WebEx or Join.me ” Keep them behind the wheel. We’ll discuss how!
Connection Cafe
JANUARY 10, 2014
Here’s some ways that designers at Blackbaud keep test results meaningful, succinct, and powerful to stakeholders. Summarize your problem children. The screenshot above is from TechSmith’s Morae but recordings from web conferencing tools like WebEx and GoToMeeting work just as well for quick testing.
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