16 Million 2-1-1 Calls in 2009
VisionLink
FEBRUARY 11, 2010
2-1-1 Background 2-1-1 is available to over 240 million Americans – approximately 80% of the United States population –covering all or parts of 47 states, the District of Columbia and Puerto Rico. “2-1-1” 2-1-1 centers are staffed by trained specialists who quickly assess the callers’ needs and refer them to the help they seek.
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