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Testing Your Donation Form Part 4: Running a Usability Test

Connection Cafe

I’ve seen test participants use salty language (yes, really) and even break into hard sweats (yes, really). You can also use tools like WebEx or Join.me When you first greet your participants, your first task is to just make them feel safe and comfortable. to share your desktop so stakeholders can watch the testing in progress.

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Testing Your Donation Form Part 5: Showing off results

Connection Cafe

A single photo of a real donor test driving your website is always a “must” for communicating, “We found real donors and we dug hard to get real unvarnished data” The photo below is from our Everyday Hero testing snapped with an iPhone. Color: key quotes, photos, and videos.

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