Eric Jacobsen Blog

SEPTEMBER 13, 2018

" Frustration in the workplace is a silent killer," claim authors Mark Royal and Tom Agnew in their terrific book, The Enemy of Engagement. Further, "in an organizational context, frustration is not as simple as failing to get something you want. Rather, it involves the inability to succeed in your role due to organizational barriers or the inability to bring the bulk of your individual talents, skills, and abilities to your job.

Empowerment 41

Empowerment Authoring Roles Job 41

Connection Cafe

SEPTEMBER 13, 2018

“And this chair is just right,” says a Sisters of Charity of the Blessed Virgin Mary (BVM) Sister in a Giving Tuesday Campaign video. The campaign raised $52,000 shattering our goal of $15,000—for new chairs. Far more than the previous year’s total of $15,000. Yes, you read that correctly. We raised more than $52,000 for chairs by just changing a few things in our fundraising.

Giving 32

Giving Create Strategy Gift 32

Connection Cafe

SEPTEMBER 13, 2018

“How motivated are they to take an active role in their own well-being? That’s the ultimate goal of health care — to have the most engaged patient you possibly can, to get the best possible outcome. In other words, the best way to have an engaged patient is to give them a great patient experience.” [i]. Dr. Greg Burke, Chief Patient Experience Officer, Geisinger.

Strategy 22

Strategy Empowerment Utah Measure 22