New Guide: How To Engage Your Supporters with Social Listening
Beth's Blog: How Nonprofits Can Use Social Media
APRIL 22, 2016
Social media listening (or social media monitoring) is the practice of paying close attention to digital channels when conversations relevant to your cause are being discussed. It’s relatively easy to see trending terms with your supporter base, which is similar to seeing the weekly headlines in your CRM. Social Listening In Action.
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