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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

Photo by/NC from Matthew Saunders' Flickr Stream. But there is also a trust issue too -- particularly if you don't know all the avatars in real life. There is a new tool called SecondTalk that lets you integrate skype with Second Life. I've thought using the moderated chat protocol that is interface independent.