The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 22, 2018
The conversation with Yeshi is “smart,” meaning that she asks and answers questions with a variety of images, maps, text, and videos. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. More importantly, you need to understand the current usage trends.
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