The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 22, 2018
Understand the Adoption Trends: You don’t have to be an expert in artificial intelligence or know chatbot programming code, but you do need to understand what a chatbot is and at a high level how works. More importantly, you need to understand the current usage trends. Next, figure out who the intended audience might be.
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