Measuring Your Blog's Outcomes and Use of Other Social Media Tools
Beth's Blog: How Nonprofits Can Use Social Media
MAY 16, 2007
I agree, but is a ratio the best number? So, if I want to increase my conversation rate, I'll have to look at those posts with the lens of Kaushik's advice above and go back and re-read every single word Amy Gahran has written on the topic. And there is no price that you can put on a ROI of happiness. which is very hard to so.
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