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Guest Post: How to Build Capacity with Roles that Volunteers Enjoy: a process in 4 easy steps

Twenty Hats

When the pandemic hit, this volunteer manager created volunteer roles that were a win-win for staff and volunteers. When the calendar turned to 2021, we all knew COVID-19 was not going to disappear. I wanted to offer them new roles that they would embrace, while also increasing staff capacity. It’s not easy!

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