Integration of CRM and CMS
Zen and the Art of Nonprofit Technology
JANUARY 14, 2009
Depending on the CRM, some require additional license fees for forms or APIs. I know a lot of the free site tools, wikis like wetpaint.com, keep trying to move to become more social, and let the audience/membership interact more – that is definitely related. Some take internal staff resources (especially the Manual strategy.)
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