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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

But there is also a trust issue too -- particularly if you don't know all the avatars in real life. The chat window I'm reading covers up the screen if I want to reach the history without scrolling, so I have to move it around to watch what is happening in world 3) I have to translate the avatar name to real person name and relate to agenda or summary notes that I'm taking elsewhere. There is a new tool called SecondTalk that lets you integrate skype with Second Life.