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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

But there is also a trust issue too -- particularly if you don't know all the avatars in real life. into the chat line -If you have a comment or observation type ! Fernanda showed me how she prepared a whiteboard screen with clipart of a circle of chairs. It goes something like this: -If you want ask a question type ?