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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

Photo by/NC from Matthew Saunders' Flickr Stream. I'm very similar to Nancy in that I have attention issues with aural-only mode. But, I'm also finding when I don't any aural mode for group collaboration meetings - chat only - I start to have similar attention issues. So, that's why I like having both the visual and the aural.