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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

Photo by/NC from Matthew Saunders' Flickr Stream. I've always had chat as a back channel to a conference call and used it to summarize key points as a sort of electronic flip chart. I'm very similar to Nancy in that I have attention issues with aural-only mode. Of course, you'd need the aural channel for it to work.