VisionLink

FEBRUARY 8, 2023

Join us as we celebrate the individuals behind the life-enhancing services of 211 call and contact centers nationwide! 211 is the most comprehensive source of information about local resources and services in the country. Watch this blog space for more examples of their work in action!

Celebrate 130

Celebrate National United States API 130

Byte Technology

MAY 14, 2021

So, you’ve recently started a blog and your wondering what to do next. Add a contact form. Setup blog and front pages. Constant Contact. To know more about us and our service, contact us today. After the installation of WordPress, there are a few set-up procedures for your site. Setup backups.

WordPress 195

WordPress Plugin Spam API 195

Association Analytics

APRIL 1, 2024

Look to create new and innovative products and services for an underserved population in your membership. Strategy 2: Double Down With the Double Down strategy, you’re looking for products, services, and member segments that are really working well for your association.

Data 210

Data Strategy Associations Survey 210

Candid

OCTOBER 17, 2023

In this blog, we explore what to do when you get a rejection to a grant proposal and share questions you should ask the funder if your grant proposal isn’t selected. However, if it is an automated response, you will need to find a way to contact them. Candid publishes RFPs as a free service for U.S.-based

Proposal 119

Proposal Grant Contact Relationship 119

Robert Weiner

JANUARY 22, 2010

I got a call last week from the Advancement Services manager at a small college asking for help. She's trying to make the case for investing in Advancement Services at a college that seems to only want to invest in fundraisers. Advancement Services should be the foundation supporting the rest of Advancement.

Service 183

Service Retention Evaluation System 183

Byte Technology

APRIL 16, 2021

Some of these actions include sharing a blog post to social media platforms, or buying a product. Filling out a contact form. Your service/products. Contact us today and relax. Your conversion rate is the percentage of people who have completed your desired action. Examples of Website Conversion. Your industry.

Rate 246

Rate Conversation Websites Metrics 246

Nonprofit Tech for Good

DECEMBER 8, 2021

Feature your landing page on the right bar of your blog. Add an opt-in form to your website and blog. Using the “Segment” function in your email marketing service, resend your Newsletter on Thursday afternoon to unopens. Every Saturday or Sunday send a one-topic re-engagement email (event, blog post, fundraising campaign, etc.)

Trend 316

Trend Digital Marketing Fundraising 316

Eric Jacobsen Blog

MAY 20, 2019

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Training 40

Training Train Service Attitude 40

Eric Jacobsen Blog

MAY 20, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 48

Service Training Train Attitude 48

Association Analytics

FEBRUARY 20, 2024

In this blog, we outline how you can use the same framework to improve new member acquisition at your association. Top of funnel outreach includes channels like social media, newsletters, and blogs that are designed to establish credibility. One example of thought leadership is this blog!

Create 169

Create Strategy Associations Registration 169

Eric Jacobsen Blog

JULY 27, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 40

Service Training Train Attitude 40

sgEngage

FEBRUARY 9, 2024

Name a point of contact who sees the big picture. Your point of contact understands the importance of monitoring patient traffic trends, developing economies of scale, and identifying grants that will shore up revenue streams. Identify just one person to communicate with the software vendor.

Fund 88

Fund Software Community Tips 88

Nonprofit Tech for Good

JUNE 3, 2012

The design and content of your nonprofit’s blog. Successful blogging can significantly increase your nonprofit’s online brand recognition, your fundraising success, and social media ROI, but unfortunately many nonprofits still launch and maintain a blog utilizing outdated blogging best practices.

Social Media 170

Social Media Communication Media Online 170

Wild Apricot

SEPTEMBER 2, 2010

At Wild Apricot, we are blessed to have a number of terrific partners who provide services for our customers. Lamees Abourahma of Webbright Services is one such partner, and she recently did a great post on her blog about our association member and contact database functions. read more ).

Contact 68

Contact Management Script People 68

Eric Jacobsen Blog

SEPTEMBER 23, 2014

Leading a customer service team? Have the team members use these 9 tips for delivering excellent customer service : Rely on winning words and soothing phrases. Making eye contact acknowledges that you see your customers as individuals. Also keep in mind that eye contact is governed by specific cultural rules.

Service 80

Service Tips Problem Retention 80

Nonprofit Tech for Good

JULY 2, 2020

By Kayla Matthews , writer at ProductivityTheory.com – a blog dedicated to helping others better their productivity. It will also grant you access to more advanced analytics and improved ad campaign management, as well as enable you to add contact information to your page. Build a Content Strategy. Work With Influencers.

Fundraising 325

Fundraising San Diego Influence Profile 325

Greater Giving

JULY 24, 2023

For example, an animal shelter’s welfare program will need funding to provide medical services to adoptable animals. For your auction, this could include the auction items themselves, as well as donations of catering services or venue use. Access donor contact information for communications. Accept payments for auction items.

Software 97

Software Fundraising Files Nonprofit 97

Nonprofit Tech for Good

JUNE 3, 2012

The design and content of your nonprofit’s blog. Successful blogging can significantly increase your nonprofit’s online brand recognition, your fundraising success, and social media ROI, but unfortunately many nonprofits still launch and maintain a blog utilizing outdated blogging best practices.

Social Media 150

Social Media Communication Media Online 150

The MatrixFiles

JANUARY 18, 2024

Most bulk email senders, such as MailChimp, HubSpot, Constant Contact, Campaign Monitor, etc., Talk to your IT Director or Managed Services Provider about DMARC, DKIM and SPF. Make it EASY to unsubscribe from your lists. Make sure you have DKIM and/or SPF records for all systems that send emails from your domain.

Policy 246

Policy Google email Spam 246

Eric Jacobsen Blog

AUGUST 2, 2014

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

Service 67

Service Retention Attention Sound 67

Association Analytics

JANUARY 8, 2024

In this blog, we’ll outline our top three strategies to elevate your impact this year, along with ways to make small, easy changes that lead to large, impactful results. For instance, at an event recently, the speaker offered to give his book away for free to anyone who sent him a text with their contact information.

Impact 169

Impact Strategy Associations Data 169

Eric Jacobsen Blog

OCTOBER 23, 2013

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

Service 78

Service Retention Leadership Attention 78

Candid

NOVEMBER 15, 2023

In service of this, in this blog, we’re highlighting five things we’ve heard about our grants data that aren’t quite accurate. tax exempt nonprofit organizations must file various Forms 990 with the Internal Revenue Service (IRS) each year. This also means clearing up mis information when we come across it. institutions.

Grant 111

Grant Data Pledge Foundation 111

Nonprofit Tech for Good

OCTOBER 1, 2020

Using DonorPerfect’s partnership with Constant Contact can make drip campaigns easy and effective. In Constant Contact, you can build your email series and apply DonorPerfect’s filter so only those donors will receive the emails. You can also set up a timeline in Constant Contact to determine when each email in the series gets sent.

Retention 339

Retention Donor Gift Rate 339

Neon CRM

JUNE 8, 2023

How can you grow your nonprofit email list in a sustainable way that keeps fake contacts out and keeps supporters subscribed and engaged? Buy Contacts Have you ever purchased one of those mystery packages where you’re not sure what’s inside but you hope it’ll be something good? Small lists raised more money per contact, too.

email 59

email Newsletter Contact Nonprofit 59

Nonprofit Tech for Good

FEBRUARY 17, 2022

How long someone has been supporting your event, how they prefer to be contacted, and the content they’re most likely to interact with are just a few examples of how data helps you reach your supporters where they are. Use information wisely to reach folks with a personal, heartfelt invitation to join the fight your organization began.

Tips 334

Tips Fundraising Management Cancer 334

Eric Jacobsen Blog

DECEMBER 7, 2014

Leading a customer service team? Have the team members use these 9 tips for delivering excellent customer service this holiday shopping season: Rely on winning words and soothing phrases. Making eye contact acknowledges that you see your customers as individuals. Make customers feel seen. Edited by Ann Thomas and Jill Applegate.

Service 61

Service Problem Retention Contact 61

Eric Jacobsen Blog

DECEMBER 1, 2013

Leading a customer service team? Have the team members use these 9 tips for delivering excellent customer service this holiday shopping season: Rely on winning words and soothing phrases. Making eye contact acknowledges that you see your customers as individuals. Make customers feel seen. Edited by Ann Thomas and Jill Applegate.

Service 73

Service Problem Retention Leadership 73

EveryAction

SEPTEMBER 2, 2022

In this six-part blog series, we’re highlighting key digital features your organization can start implementing now to boost fundraising this fall. Many of us know mobile messaging as texting , or if we’ve been using it long enough, as SMS (short messaging service) and MMS (multimedia messaging service.) What is mobile messaging?

Mobile 130

Mobile Digital Fundraising Advocacy 130

Greater Giving

JULY 18, 2023

Here are the key pieces of information we suggest gathering: Contact details: Gather donors’ names, email addresses, phone numbers, and postal addresses. Accurate contact details ensure your appeals are delivered successfully, so you can continue stewarding donor relationships. Then, send it to your service provider.

Data 98

Data Donor History Demographics 98

Blue Fox

NOVEMBER 3, 2021

For further questions, feel free to contact our team of nonprofit financial gurus. We cheerfully serve our clients with customized financial and back office services ranging from standard bookkeeping and accounting, payroll and tax, to coaching and consulting, to comprehensive virtual CFO services.

Free 88

Free Nonprofit Advice Sound 88

Nonprofit Tech for Good

JUNE 3, 2012

The design and content of your nonprofit’s blog. Successful blogging can significantly increase your nonprofit’s online brand recognition, your fundraising success, and social media ROI, but unfortunately many nonprofits still launch and maintain a blog utilizing outdated blogging best practices.

Social Media 100

Social Media Communication Media Online 100

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 14, 2013

Each year around this time, my colleagues and I get to figure out how to bring these two perspectives into one beautiful experience at the annual Conference on Volunteering and Service. If you still need assistance, contact us. We recently launched the Call for Presenters (CFP). Conferences'

Conference 97

Conference Service Volunteer Proposal 97

Eric Jacobsen Blog

MARCH 31, 2014

Leading a customer service team? Have the team members use these 9 tips for delivering excellent customer service : Rely on winning words and soothing phrases. Making eye contact acknowledges that you see your customers as individuals. Also keep in mind that eye contact is governed by specific cultural rules.

Service 61

Service Tips Problem Retention 61

The Modern Nonprofit

JUNE 6, 2023

In this blog post, we’ll unpack why cybersecurity is a big deal for nonprofits and share some easy, actionable ways to protect your organization. This could include contact details, financial information of donors, and personal information about the people they serve. A comprehensive service like Lockwell.ai

Organization 97

Organization Nonprofit Measure Data 97

OneCause

AUGUST 2, 2023

For those in your nonprofit’s service area, you might invite them to sign up to run/walk/ride in your event. For those outside of your service area, you might invite them to join virtually. Collect only the information you must have – such as contact information, emergency contact information, a liability waiver, and t-shirt size.

Tips 97

Tips Registration Campaign Template 97

Eric Jacobsen Blog

MARCH 19, 2023

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

Attention 52

Attention Sound Demonstration Voice 52