Trending Sources

Donor Retention vs. Donor Acquisition: What Research Shows About Overall Online Engagement

Connection Cafe

When asked by organizations whether their online fundraising programs should focus on donor acquisition or donor retention, I say, “Yes.”.

Donor Retention: The Easiest Money You’ll Ever Raise

Connection Cafe

Nonprofit Fundraising donor love donor retention fundraising ideas fundraising tips npEXPERTS Philanthropy by the NumbersInvite their feedback.

Retention is the New Acquisition

Connection Cafe

Yet, according to Adrian Sargeant and Elaine Jay, a 10% increase in donor retention can enhance the lifetime value of your donor base by up to 200%.  .

4 Ways to Stand Out and Boost Donor Retention

Connection Cafe

Nonprofit Fundraising donor communications donor cultivation donor retention engagement thanksSo we look for shortcuts. Openly thankful.

3 Keys to Lasting Participant Retention in P2P Fundraising 

Connection Cafe

This year’s Blackbaud Peer-to-Peer Fundraising Study shows retention rates declining for Walks and 5Ks. Focus on staff retention.

3 Fundraising Experts Sound off on Donor Retention from the Donors Perspective

Connection Cafe

These three fundraising experts will be speaking about donor retention on Sunday the 23rd at 3pm CT in Room: 214 A/B. You and I both know that.

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Lessons from a Fundraising Insider: How our Donor Retention Rates grew to 43%

Connection Cafe

So, what led to our above industry average donor retention rates? 1. Want to improve your donor retention rates? Sound like you?

The 3 Principles of Fundraising Success: Donor Acquisition, Donor Retention, and Donor Upgrades

Connection Cafe

Now, we’ve been  writing a lot  recently about the importance of donor acquisition and retention to a successful fundraising program.

The ALS Ice Bucket Donor Retention Challenge

Beth's Blog: How Nonprofits Can Use Social Media

What is your organization’s strategy for donor retention for new donors that you may acquire via social media or giving days?

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How to R-E-S-P-E-C-T Your Way to Donor Retention

Connection Cafe

Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations.

Three Simple Donor Retention Strategies for Social Media

John Haydon

Donor retention rates declined from 50% in 2006 to less than 39% in 2014. Online Fundraising Donor Cultivation donor retention social media

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The 7 Keys to a Donor Retention Strategy Full of Thanks

Connection Cafe

Here are the 7 Keys to Improving Donor Retention and Enhancing Your Gratitude Program: 1. Fundraiser. Marketer. Innovator. On Twitter. Gifts.

Making Your First Donor Retention Calendar, Step by Step

Connection Cafe

According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%.  Today it’s 27%. Appeals.

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The Nonprofit Weekly Roundup: Secrets, Emails, and Tips for Better Donor Retention in 2014

Connection Cafe

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention.

Using Online Community to Increase Member Retention


Suppose you’re not obsessed with online communities like I am–you might wonder how online community can help increase member retention.

Strategies to Increase Nonprofit Donor Retention Rates


According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

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Love Thy Donor: 5 Ways to Increase Donor Retention

NonProfit Hub

Here are five ways to show your donors love to raise donor retention: Thank Donors for the Same Thing You Asked For. Duh, right?

The Weight of Donor Retention [INFOGRAPHIC]

NonProfit Hub

The post The Weight of Donor Retention [INFOGRAPHIC] appeared first on Nonprofit Hub. Featured Fundraising Infographics

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How to Eliminate Obstacles to Engagement and Retention: Call to Action


Stop Trying to Delight Your Customers. This is the title of a 2010 HBR blog by Matthew Dixon, Karen Freeman, and Nicholas Toman. Call to Action .

9 Underutilized Emails that Improve Donor Retention

Connection Cafe

As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Want more donor retention advice? Go back further.

Improve Online Donor Retention with these 5 Proven Follow Up Techniques


Click  here  to download the free  2011 Multichannel Fundraising Report  and learn more about donor retention. Download Now! Online Fundraisin

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[AFP 2015] The Donor Retention Change You Can Make Right Now

NonProfit Hub

The post [AFP 2015] The Donor Retention Change You Can Make Right Now appeared first on Nonprofit Hub. Donor Retention Featured

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Admitting the Problem: Your Donor Retention Needs Work

NonProfit Hub

The biggest issue with donor retention is that most people don’t even realize it’s an issue. At least, so says  Adrian Sargeant , the Robert F.

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The Great Mysteries of Donor Retention


All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. Pass the talking stick.

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5 Ways to Drive Donor Retention


This is a guest post by Ashley Halligan, an analyst at  Software Advice. This helps tailor outreach based on donor involvement and metrics.

15 Techniques Used by Top Nonprofits to Boost Donor Acquisition and Online Fundraising Results

Connection Cafe

Showing donors how their money is used can have a huge impact on donor engagement and long-term retention. Online fundraising isn’t a fad.

4 Ways Thinking Like A Marketer Will Help Volunteer Retention


Better volunteer retention. Image Courtesy of Blues By Starlight. Better organization. Deeper understanding of Volunteers. Dislike?

Retention Round-up

Wild Apricot Blog

This week''s Apricot Jam link round-up offers four posts with great ideas and insight into both member and donor retention. Apricot Jam

Donor Retention Made Simple

NonProfit Hub

To reserve your free copy of our March/April issue,  sign up today. . ————————————————.   Are you overwhelmed by all of this retention talk?

Revenue, Retention and Reactivation: Findings from the 2011 Index of Higher Education Fundraising Report


Download the report now!  . Overall, like other fundraising areas, Higher Education fundraising is bouncing back to pre-recession levels.

Top Challenges with Volunteer Engagement & Retention

Wild Apricot Blog

Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers. Volunteers

How To Apply Social to Membership Retention and Renewal


Do you work in Membership? Social media can and should do more for membership than for any other association department. This is how. Go check it out.

Social CRM Use Case 6: Retention


Better retention rates through social profile mapping. ROI = higher retention rates. Our [SocialFish] definition of Social CRM is “the discipline of applying social media to membership management”, and the 12 use cases in our white paper, ROI and the Impact of Social CRM , show this in action. NEW USE CASE.

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If Our Donors Aren’t Listening, Are We Really Communicating?

Connection Cafe

Consider these statistics from the 2015 Fundraising Effectiveness Report Donor Retention Supplement : Overall donor retention is 46%.

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The Secret to Raising $1M During Your First-Year Fundraising Event

Connection Cafe

Volunteers lead to retention. You’ve probably heard it said that the first million is the hardest. Time is money. Your volunteers are connected.

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Member Recruitment & Retention: It’s About Being Flexible & Personal

Wild Apricot Blog

This is the second post offering clips from our interview with Nicole Walters of the San Diego Venture Group. It offers insight into the importance of being both flexible and personal in recruiting and retaining members

Tips for Nonprofits on Using Social Media to Build Supporter Relationships

Connection Cafe

But first, what is social love and why does it matter? Social Cultivate.  Don’t ask them for something cold. Try appreciation before asking.

How to Broadcast Your Impact with Facebook Live

Connection Cafe

An important way to boost donor acquisition and retention is to show donors the impact of their support. What are we going to talk about?

50 Fascinating Nonprofit Statistics

Connection Cafe

Here are 50 fascinating nonprofit statistics you might not have known. 50 Fascinating Nonprofit Statistics from Steve MacLaughlin.

Social CRM Use Case 2: Socializing educational content for member retention


Socializing educational content for member retention. Not so distant future, with the help of new technology]. Level – Advanced.