Whole Whale

MARCH 15, 2023

“Baby Come Back”: Retention Emails Retention emails are re-engagement emails, which are messages sent to a donor or supporter who has not been active for a while. Sending retention emails is a great tactic to help with improving metrics and cleaning out your list. Thank you for your time and input!

email 75

email Difference Marketing Retention 75

Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. Having well-governed analytics also helps elevate companywide strategy and maximize ROI. How can your organization reverse this concerning trend?

Policy 116

Policy Government Adopt Associations 116

Nimble AMS

APRIL 6, 2022

During COVID-19 and in the wake of early teacher retirements, Matt Walker, Director of IT, explained that MSTA’s retention rate was declining. Thankfully, with the help of auto-renewing memberships, the retention rate is back on the rise. Customer success story: Increasing member retention with IACP.

Associations 123

Associations Retention Analytics Missouri 123

Qgiv

JUNE 8, 2021

In terms of donor retention, FEP measures three specific donor retention rates: the overall average donor retention rate (donors of all types regardless of recency/frequency), the average retention rate of first-time donors (those who have only given one gift), and “repeat” donors (donors who gave last year and in prior years).

Report 52

Report Project Effective Retention 52

Nonprofits Source

MAY 15, 2024

Use these strategies to identify your ideal customer and ensure your digital marketing materials appeal to them: Send out surveys. Retention: You then use email marketing to invite them to explore your other services, events, and volunteer opportunities. Start by digging into your customer data to better understand who they are.

Map 52

Map Digital Business Marketing 52

sgEngage

APRIL 10, 2023

For example, if you discover your donor retention rate is falling, you can focus on donor stewardship in the months leading up to Giving Tuesday to boost retention. Listen to your supporters’ needs by sending surveys and polls where they can provide feedback. Creating experiences that fulfill their needs.

Demographics 72

Demographics Retention Donor Research 72

sgEngage

MAY 27, 2021

Key fundraising metrics like donor retention rate, donation frequency, and fundraising return on investment (ROI). For example, if you discover your donor retention rate is falling, you can focus more time and resources on donor stewardship in the months leading up to GivingTuesday to boost retention.

Giving 119

Giving Retention Metrics Demographics 119

Achieve

OCTOBER 6, 2023

Social Media Return on Investment Measuring your nonprofit’s return on investment (ROI) is essential for any marketing or fundraising initiative. By calculating your ROI for each platform, you’ll be able to determine which ones have been most effective for your organization.

Social Media 52

Social Media Metrics North Carolina Media 52

Bloomerang

JUNE 14, 2021

A new survey from McKinsey finds responses to the Covid-19 pandemic sped business adoption of digital technologies by several years—and many of these changes will likely be here for the long haul. Survey results suggest a seven-year increase, on average, in the rate at which companies are developing digital products and services.

Digital 119

Digital Strategy Nonprofit Phase 119

Forum One

APRIL 25, 2023

The award-winning resource was created in order to address retention challenges, connect employees to development and growth opportunities within the Department, and recruit the next generation of DOI employees. While there are financial incentives to all of these approaches, the most important ROI may be less tangible.

Experiment 61

Experiment Culture Policy Collaboration 61

Robert Weiner

JUNE 3, 2010

Here they are, with links: Donor Retention. Using Social Media to Meet Nonprofit Goals: The Results of a Survey. The ROI of Social Media. Yesterday I spoke on a fundraising panel at Compasspoint's Silicon Valley/Peninsula Nonprofit Forum and mentioned a variety of resources. AFP's Fundraising Effectiveness Project: [link].

Resource 138

Resource eBook Social Media ROI 138

Nimble AMS

OCTOBER 15, 2020

The journey to greater member retention, loyalty and growth, starts with boosting member engagement. Ready to grow your chapter program and increase the ROI??Nimble Don’t worry, the feedback survey is optional for users, and designed to be simple and quick. Your winter forecast: Cold weather, but?hot Nimble AMS Chapters.

Chapter 68

Chapter Collaboration Associations Guidelines 68

DipJar

NOVEMBER 15, 2022

Participant retention. Volunteer retention. Fundraising ROI. While the best metrics for your organization will depend on your specific mission, goals, and programs, there are some common impact metrics used by nonprofits in their regular assessment practices, including: . Number of participants. Participant satisfaction.

Metrics 52

Metrics Impact Guide Literacy 52

Achieve

JUNE 1, 2023

You might send surveys or host meetings with high-level supporters to get their input on your organization’s strategies. Their retention rate. When your data is clean and accurate, you can boost the ROI of your outreach efforts because you can reach out to each demographic in ways that resonate with them.

Donation 52

Donation Donor Giving Demographics 52

ASU Lodestar Center

JANUARY 27, 2021

With the influence of engaged boards and thoughtful hiring and retention practices, nonprofits are poised to offer more competitive and attractive compensation packages than ever before. Pay scale surveys show that nonprofit employees typically earn less than their counterparts in the for-profit world. Heart work has value.

Arizona 52

Arizona Strategy Mentoring Nonprofit 52

Bloomerang

NOVEMBER 10, 2023

Therefore, one of the best ways to encourage donors to make major gifts is by building relationships with supporters and focusing on donor retention and stewardship. Send a survey if you don’t hear back. A major gift fundraising strategy helps ensure that more of these massive donations are coming your nonprofit’s way.

Gift 99

Gift Raise Guide Relationship 99

Neon CRM

SEPTEMBER 1, 2023

Surveys can be a great tool for this. Operations & Leadership 7 Donor Survey Questions You Should Be Asking 11 min read Read Now Set Realistic Strategic Goals Through Reporting Reports help guide board members on strategic goals and objectives. Use a survey to gather participant satisfaction ratings, typically on a scale (e.g.,

Guide 52

Guide Business Support Metrics 52

Everyaction

MAY 24, 2018

Having a reporting system that can track these sources is vital in determining which channel produces the greatest ROI. Many nonprofits are harnessing this channel for sending automated voice messages, text messages, pictures, video, surveys, and more. Donor retention is still a challenge for most nonprofits.

Benchmark 62

Benchmark Digital Trend Report 62

Beth's Blog: How Nonprofits Can Use Social Media

MAY 17, 2011

His research shows that professional development learning experiences need to be as interactive as possible to boost retention. Last week, I was an instructor for NTEN’s Technology Leadership Academy for a session on Nonprofit Technology ROI Methods. It was delivered in two sessions.

Design 107

Design Effective Experiment Learning 107

Bloomerang

JANUARY 22, 2024

Bloomerang’s donor database also includes an interactive dashboard to monitor metrics like donor retention, incoming donations, and campaign progress. Marketing platform : Grow your donor network with email marketing tools and insights, donor surveys, and communications audit tools.

Nonprofit 81

Nonprofit Files Policy Software 81

Connection Cafe

NOVEMBER 1, 2019

Fred Weiss shared an in-depth analysis on the latest trends facing higher education advancement , alumni engagement metrics, and CASE’s 2018 Voluntary Support of Education (VSE) Survey. Key findings from CASE’s 2018 VSE Survey include: . Focusing on institutional culture as part of retention .

Trend 23

Trend Learning Industry Education 23

.orgSource

DECEMBER 11, 2023

When ABMS surveyed participants, the product satisfaction level was 90 percent. Increased ROI Advantages: Improved customer acquisition and retention. And there’s a dashboard that highlights individual areas for improvement and compares results to other participants. Physicians no longer need travel to take an exam.”

Tech 221

Tech Gartner Online Platform 221

Connection Cafe

AUGUST 22, 2018

There’s a good chance the ROI will be worth it, but you need to put in the work. Better retention? If you have access to it, what are the first-year and multi-year retention rates for these donors? Launching a 3-question survey to mid-level donors with email addresses. How big a priority is this for you? More money?

Program 24

Program Donor Fundraising Gift 24

Connection Cafe

JULY 26, 2011

Commissioned by Convio, Edge Research conducted an online survey for nine weeks gathering responses from 123 nonprofit practitioners and conducted 15 in-depth interviews, resulting in the Integrated Multi-Channel Marketing Study. The process of proving ROI is complex.

Integration 32

Integration Marketing Org Channel 32

Association Analytics

JUNE 2, 2021

As we discussed in our recent blog post about retention, data isn’t one dimensional. This is a very important data point in your overall valuation assessment to determine if you are getting a profitable ROI. Those traditional metrics are a good starting point, but often do not tell the whole story.

Product 282

Product Associations Measure Analysis 282

Bloomerang

JUNE 20, 2023

Then, determine the amount you’re willing to spend to hit those goals and lead to a healthy return on investment (ROI). You can always send out a survey to supporters after they give or include a couple of optional questions for them to answer on the gift confirmation page to collect additional information.

Ideas 96

Ideas Guide Online Fundraising 96

Bloomerang

JUNE 21, 2022

While there are several answers to this question, getting a return on your investment (ROI) really starts with two key things: new donor retention and second gift conversions. Share an engagement piece like a survey or petition. So, how do you set a second gift strategy? If not, how can I do so?”.

Donor 95

Donor Strategy Create ROI 95

Bloomerang

JULY 20, 2023

Then, determine the amount you’re willing to spend to hit those goals and lead to a healthy return on investment (ROI). This data-driven, AI approach allows organizations to increase their fundraising ROI by offering donors opportunities that they’re most likely to engage with.

Ideas 79

Ideas Online Fundraising Tips 79

The Modern Nonprofit

JANUARY 16, 2024

Their “Major Donor Experience”—a three-and-a-half day vision-casting weekend, boasts a 5:1 ROI and 74% conversion rate. You can track deadlines, plan, share reports, and figure out if funding opportunities are a high ROI for you quickly. Software, platforms, & tools There’s no shortage of tech tools out there these days!

Platform 105

Platform Social Media NPO Grant 105

Care2

JULY 10, 2008

frogloop Home frogloop Home Receive monthly updates Subscribe to our RSS feed Follow frogloop on Twitter Most Popular Posts Social Network ROI Calculator Social Networking for Nonprofits: ROI, Tracking Tools and More "While Theyre Hot!" Also, NTEN recently published a report on the results of a survey covering CRM satisfaction.

Social Media 34

Social Media Trend Advocacy Online 34

DNL OmniMedia

FEBRUARY 9, 2022

With a focus on both the immediate importance of your nonprofit’s tech and its long-term ROI for your mission, we’ll optimize your toolkit to support your goals. Employee surveys and workplace investigations. Custom compensation survey development and execution. Digital marketing strategy development and support.

Consultant 52

Consultant Nonprofit Strategy Philanthropy 52

Bloomerang

JUNE 11, 2021

So, Steven, this is where I’d like for you to actually turn this slide into a survey. So here’s the next survey, Steven, right off the bat, just to make sure everybody’s kind of present and getting us grounded. I know people are transitioning from meetings and … so please activate the survey. Here we go.

People 76

People Community Video Podcast 76

AccelEvents

DECEMBER 17, 2020

Attendee Retention. Attendee retention can be assessed in a few different ways. . If you are hosting an annual event, attendee retention can be determined by the number of people that have returned from the previous year. One of the most important indicators of event success will be the responses to your post event survey.

Virtual 52

Virtual Measure Registration Rate 52

AccelEvents

DECEMBER 17, 2020

Attendee Retention. Attendee retention can be assessed in a few different ways. . If you are hosting an annual event, attendee retention can be determined by the number of people that have returned from the previous year. One of the most important indicators of event success will be the responses to your post event survey.

Virtual 52

Virtual Measure Registration Rate 52

Achieve

JULY 14, 2022

The best part: Email marketing is inexpensive and likely to result in a high return on investment (ROI). . Retention Emails. Retention Emails . Then, allow them to make their voices heard with a survey or poll. Liven up your emails with image carousels, videos, surveys, hyperlinks, and CTA buttons. text messaging.

email 52

email Support Newsletter Rate 52

Bloomerang

OCTOBER 2, 2021

My executive director asks, maybe my board asks, you know, “Are we getting an ROI at budget time? There are some just four things actually that you do need to get tech ROI, and I want to introduce you to these four things right now. ” That doesn’t seem like it’s going to get us a good ROI. Is it worth it?”

Technology 102

Technology Video Nonprofit System 102

Forj

MAY 11, 2021

Direct mail platforms even provide design assistance based on best practices that ensure a greater ROI with this marketing platform. For example, supporters may have provided their demographic information, geographic location, and communication preferences in a survey or form when they first signed up.

Mail 36

Mail Virtual Guide Associations 36