Achieve

JANUARY 17, 2016

“Survey says!” The premise of the game, as you may recall, was a competition between the members of two families to see which family could more quickly and accurately guess the results of survey questions. by both the contestants and the survey respondents. by both the contestants and the survey respondents.

Survey 52

Survey Research Method Studies 52

Nonprofit Tech for Good

AUGUST 14, 2022

However, by understanding the multitude of reasons why a person may donate to a nonprofit organization, you can start connecting with more of your supporters on a deeper level – and transform your fundraising results in the process. Conduct online donor surveys. Why is the Psychology of Giving Important?

Donor 289

Donor Giving Method Nonprofit 289

Nimble AMS

NOVEMBER 11, 2022

Whether you need a powerful survey solution like Survey Monkey or a secure documentation tool like Adobe Sign, Salesforce AppExchange has admins covered. Flows are so powerful because they run in the background, streamlining staff processes and improving association efficiencies. Salesforce Flows. Salesforce sandbox.

Associations 118

Associations Adobe Software Widget 118

Candid

MARCH 28, 2023

While we have several channels for gathering customer feedback, UX research is unique since it is about partnering with our current and prospective users to help us understand and adjust to their needs and motivations during the product development process. Sometimes we encounter unexpected insights or novel ways that people use our products.

Profile 98

Profile Product Research Exercise 98

Pamela Grow

MARCH 7, 2024

Your real test lies in converting these opens into donations. Feedback/Survey Email Consistent feedback plays an important role in the Simple Development Systems model and you’ll want to incorporate it throughout your digital strategy. This simple survey is only one example of the many we’ve published throughout the years.

email 69

email Storytelling Newsletter Nonprofit 69

Association Analytics

JULY 27, 2021

As you start this process, make sure to be deliberate, careful and comprehensive in gathering the information. Test and Learn! For smaller projects, test to see if the content resonates with your members. Let’s use course registration again as an example for an easy test. Ask and observe your members. If it does, great!

Taxonomy 169

Taxonomy Content Data Strategy 169

Candid

JANUARY 30, 2023

If you think it may be time to update your nonprofit’s branding, it’s helpful to know what to expect from the process. You’ll need to dedicate time and resources to the rebrand process. To get the most out of rebranding, it’s best to begin by completing research on the process. Prepared to press go on rebranding your nonprofit?

Nonprofit 120

Nonprofit Audience Library Research 120

DNL OmniMedia

NOVEMBER 14, 2023

In this guide, we’ll cover everything you need to know about Salesforce for Nonprofits implementation, including what it involves, how long it takes, and what nonprofits like yours can expect from the process. Fundraising: Create and manage fundraising campaigns, process donations securely, and evaluate the success of these efforts.

Consultant 52

Consultant Nonprofit Integration Review 52

.orgSource

SEPTEMBER 19, 2023

We couldn’t have guessed that the pandemic would give our recommendations a test drive so quickly. Get acquainted with customer analytics, a process that provides more accurate insight into what your members really want. Our research resulted in two books dedicated to positioning executives for success in digital markets. leadership.

Sponsor 221

Sponsor Associations North America Law 221

DNL OmniMedia

MAY 25, 2022

This is done through a process called nonprofit market research. Market analysis, also known as market research, is the process of collecting, analyzing, and interpreting information about target markets and customers. Where would you like to test your hypotheses against actual research? Let’s get started.

Research 52

Research Marketing Survey Nonprofit 52

Forum One

FEBRUARY 21, 2023

Robotic Process Automation (RPA) – No, this does not involve using robots. RPA tools can help automate complex or boring tasks, such as generating reports from the same dataset week after week, processing payroll, scraping websites, helpdesk ticket forwarding, or extracting data. (Even ideas for this blog post came from ChatGPT!)

Government 68

Government Alexa Sound Voice 68

NTEN

JUNE 29, 2023

Next, staff suggested it in our annual accessibility survey feedback and associated conversations with the equity team. This included a meetings team thinking about the frequency and types of current full team meetings and how they suggested we test out changing them for a four-day week. Are all of our plans of interest to you?

NTEN 68

NTEN Portland Test Team 68

sgEngage

FEBRUARY 8, 2024

As a grants manager, you know how important it is to have a clear and efficient grantee application process. What feedback have you received from your grantees about your application process? You can ask your grantees for feedback through surveys, interviews, focus groups, or informal conversations.

Application 88

Application Leadership Grant Philanthropy 88

Saleforce Nonprofit

JULY 22, 2021

This framing captured the impact not only of the technology tools of their partners, required by certain funders, but also of the access to information for migrants, which would be measurable on an ongoing basis through surveys. As illustrated below, the process is never finished. Continuous improvement. Market forces. Field (i.e.,

Impact 120

Impact Management Organization Evaluation 120

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 25, 2024

Highlights from Microsoft’s Nonprofit Sector Research on AI Devi kicked off by sharing a sentiment analysis from a recent survey of nonprofit leaders that fall into one of two different perceptions: comfort and concern. Use Cases We discussed different use cases beyond productivity for writing tasks and processing email.

Conversation 122

Conversation Adopt Generation Nonprofit 122

Candid

APRIL 10, 2024

A recent Salesforce survey found that more than a quarter of respondents are using AI tools at work, more than half of whom are using AI that is not approved by their organizations, including in the social sector. For those building AI tools, keeping harm reduction in mind at every stage of the development process is critical.

Tools 52

Tools Guidelines Model Grant 52

sgEngage

OCTOBER 11, 2023

Improve Your Online Donation Process How many people visit your website every month? A smart online donation form is more likely to retain potential donors’ attention and encourage them to complete the process. You can also test the use of a pop-up box to encourage giving wherever a visitor happens to be on your website.

Donor 82

Donor Social Media Websites Content 82

Whole Whale

MARCH 15, 2023

Email marketing is the process of connecting to your organization’s audience via email. Please take a few minutes to complete our short survey. Take Our Survey Now Thank you, PowerPoetry Team #MobyTip: Always remember to utilize a/b testing to optimize your email strategy and discover your audience’s best preferences.

email 75

email Difference Marketing Retention 75

Connection Cafe

MAY 15, 2014

I recently published the last post in my series about the nonprofit web design process and thought it would be helpful to have a final summary for the entire series. Surveys and Interviews : Which research technique to choose, how to recruit participants and what questions to ask. User Research. Information Architecture.

Summary 37

Summary Process Design Web 37

NonProfit Hub

JANUARY 31, 2017

A few weeks ago, we talked about why feedback surveys are a helpful tool to help towards success. This got our wheels turning and made us prompted us to talk about specifically what you can do to get the most back from feedback surveys. If you’re asking questions willy-nilly, then your survey’s going to turn out pretty useless.

Survey 28

Survey Question Attitude Volunteer 28

Cloud 4 Good

JUNE 10, 2021

The experience you’ve gained building business processes and developing security protocols in a Salesforce-based technology solution will greatly help you get up and running with NPSP. Prepare your staff for the project to start and begin to establish a rollout strategy that incorporates training and testing. Making the Move to NPSP.

Life 64

Life Test Nonprofit Data 64

Forum One

NOVEMBER 21, 2022

We are not experts in DEIA and we felt it was important not to position ourselves as such, but rather to focus on our own needs as an organization so that we could better define our strengths, gaps, processes and approach for ensuring DEIA work here is supported, sustainable, sincere, and genuine. Ongoing feedback. Discipline working groups.

Survey 58

Survey Evaluation Accessibility Practice 58

The Modern Nonprofit

DECEMBER 4, 2023

Surveys indicate a growing concern about online tracking and data usage, with many users skeptical about the trade-off between personalized experiences and privacy. Growing User Awareness The digital age has fostered an environment where personal data is often considered a currency.

Support 103

Support Fundraising Awareness Data 103

sgEngage

MARCH 14, 2023

I decided to put ChatGPT to the test using a fictitious nonprofit that builds community gardens in food deserts across Appalachia. For more established organizations, it may be worth surveying your donors to ask if they would be open to occasionally receiving AI communications. No one can advocate for your mission like you can.

Tools 70

Tools Fundraising Donor Exercise 70

Pamela Grow

NOVEMBER 13, 2023

An easy donation process makes these prospects more willing to give, and the simplest way for people to donate is through online giving. Optimize Your Donation Page According to Snowball’s auction software guide , a streamlined and user-friendly payment process can leave supporters looking forward to your next event. Let’s get started!

Donor 52

Donor Giving Online Gift 52

Amy Sample Ward

APRIL 11, 2011

Last week, I had a lot of fun test-driving Qriously , a new application that replaces advertisements on smart phones with questions, creating real-time feedback about the topics you are interested in. I had so much fun, in fact, that I shared screen shots and some thoughts around the way organizations could put a tool like this to use. (If

Free 233

Free Organization Time Data 233

Neon CRM

DECEMBER 13, 2023

Surveys: If you could meet with all of your current supporters or members, what would you ask them? Send a survey with a few questions to that effect, such as: Which membership benefits appeal to you the most? And, perhaps most importantly, make sure the renewal process is smooth and easy! Next: Test, test, and test some more.

Model 52

Model Florida Nonprofit Benefit 52

Qgiv

DECEMBER 27, 2021

Not long ago, having your entire donation process on a single-step form was the accepted best practice for the nonprofit industry. The idea was that more clicks in the donation process meant more opportunities for donors to abandon the giving process. Surveys Client questionnaires Any other long-format forms.

Donation 59

Donation Comparison Newsletter Test 59

NTEN

SEPTEMBER 22, 2011

Then we planned a series of tests to evaluate everything from our messaging to nuts-and- bolts fundraising tactics. Here is a closer look at how we tested: Should we frame our issue in a positive or negative light? In 2010, we started preparing months in advance for end-of-year fundraising. Will a video boost the response rate?

Case Study 75

Case Study Test America Studies 75

Connection Cafe

JUNE 17, 2013

It was suggested to me by a colleague that it might be insightful to write a series of posts to describe our design process in detail. Surveys and Interviews. Usability Tests. I’ll break it down like this: Stakeholder Discovery. User Research. Card Sorts. Content Strategy. Information Architecture. Wireframes. Visual Design.

Design 34

Design Process Web Blackbaud 34

Connection Cafe

SEPTEMBER 17, 2013

Note: This is the fourth in a series of posts about the Nonprofit Web Design Process. Card sorts are a form of usability testing that help us understand how users group and label content. Our purposes for Card Sort tests are: To learn how users or stakeholders might organize the content on your website. Methodology. Recruiting.

Design 36

Design Process Web Test 36

Everyaction

AUGUST 15, 2018

We're always looking for ways to incorporate user feedback in our product development process. Product Feedback Group members will receive email invites to various research studies including interviews, usability tests, surveys, and more. Usability Tests. These could include field visits, click tests, and card sorts.

Product 44

Product Group Help Create 44

Candid

MAY 10, 2023

To set your next campaign up for success, we are breaking up the process of building a campaign into five simple steps. To uncover insights on your audience, consider conducting surveys with your current supporters; analyzing your nonprofit’s email, website, and social media data ; or using free tools, like Google Trends.

Communication 98

Communication Campaign Channel Measure 98

sgEngage

MAY 27, 2021

Start your planning process by reviewing your current fundraising strategy and performance. You can start testing your outreach plans. . Therefore, one of the greatest benefits of starting the planning process early is that you’ll give your team much more flexibility and preparation time to enact an effective marketing strategy.

Giving 119

Giving Retention Metrics Demographics 119

sgEngage

APRIL 10, 2023

Start testing your outreach plans. Start your planning process by reviewing your fundraising strategy for this past Giving Tuesday and its overall performance. Start testing your outreach plans. Test run Facebook fundraising for other campaigns and create a guide of fundraising best practices your volunteer fundraisers can use.

Demographics 72

Demographics Retention Donor Research 72

Neon CRM

MAY 1, 2023

The steps are: Pick a target audience Determine your ask Set your goals Create a plan Ask and record Repeat the process These steps set a baseline for moves management, but they don’t humanize the process. The same process holds true for your other donors. They want to be involved in the process.

Management 52

Management Fundraising Library Gift 52

Connection Cafe

FEBRUARY 3, 2014

Note: This is the eighth in a series of posts about the Nonprofit Web Design Process. Card Sort tests are a very helpful input to help determine which groups make the most sense for end-users of the website. Surveys and Interviews. Usability Tests. See the end of this post for a linked index of other posts in the series.

Design 33

Design Process Web Phase 33