Amy Sample Ward

SEPTEMBER 20, 2013

When it comes to focusing on the right data, I like to ask myself these two questions. Unless you are going to open up the volunteer opportunities, I question whether reporting that you have 20 volunteers, at least as your lead metric, is helpful at all. Is data helpful if you aren’t using it? We collect a lot of data.

Metrics 158

Metrics Impact Change NTEN 158

Saleforce Nonprofit

NOVEMBER 10, 2021

Whatever the future of fundraising and engaging donors looks like for you, the essential question is how will you prepare for it now? This changing behaviour has been further complicated for international nonprofits as they operate across borders, language barriers, and currencies.

Tech 65

Tech Fundraising Europe Method 65

Media Cause

NOVEMBER 3, 2023

With employees working all over the country, or world, at different times of day and juggling competing priorities, effective project communication is not only helpful but necessary, creating cohesion and efficiency internally and with partner teams. It’s important to be considerate of the team’s time when setting up a meeting.

Project 105

Project Communication Management Doc 105

sgEngage

OCTOBER 20, 2023

Using a third party to handle the follow-up saves the school time internally and conveys the seriousness of the late payment. By clearly outlining the expenses, families have fewer billing questions and are more apt to pay on time.

Time 89

Time Blackbaud Policy Structure 89

Saleforce Nonprofit

APRIL 6, 2022

This journey has continued: The initial pandemic scramble of moving offline events online evolved into recognizing data and digital as central to fundraising strategy and success. An organization’s perspective on this question is significant, with major implications for the fundraising teams of the future.

Change 75

Change Marketing Fundraising Stream 75

Beth's Blog: How Nonprofits Can Use Social Media

MAY 23, 2017

The last time I shared a plenary stage with Marcelo Iniarra was in 2014 at the International Fundraising Congress where he rode a bicycle on stage! The moderator, Marcelo Jamberio, organized a set of questions that other Marcelo and I responded to with slides and audience interaction. The audience laughed. Everyone loves a good story.

Learning 86

Learning Donor Online Fundraising 86

Bloomerang

DECEMBER 10, 2021

The key to successful fundraising is asking smarter questions. We’re here to talk about “Raising More Money By Asking and Answering Better Questions.” There’s also a Q&A box specifically, your questions might be a little more visible there if you use that one. We’ll take questions at the end.

Money 110

Money Question Raise Video 110

Bloomerang

AUGUST 28, 2023

The following questions should help: Research the features available from each nonprofit software solution. Be sure to request a demo for each of your top options, and don’t be afraid to ask questions along the way. Here are some questions you may consider asking: Is this software available offline?

Profile 92

Profile Software Nonprofit Donor 92

Amy Sample Ward

MARCH 1, 2012

Organizations I’ve talked to that have participated in giving days in other cities have consistently raised the issue of training and education, saying that to do well during the one-day fundraiser was one thing, but they knew they didn’t have the internal know-how and skills to succeed with online fundraising year-round.

Community 158

Community Giving Washington Arlington 158

Amy Sample Ward

JANUARY 20, 2011

Do you have volunteers, interns, or adjunct staff? Here are some questions that can help get people talking to start sharing the groups they work with. Even though much of these will be online social technologies, don’t forget about the offline spaces, too. These are a few tips for internal and external reporting.

Metrics 219

Metrics Community Map Template 219

Tech Soup

SEPTEMBER 5, 2012

Community manager members were invited to ask their most pressing questions and share their best practices. The topic questions and responses are outlined below. The purpose of managing customer service is to answer questions and address experiences with products and/or services an organization offers.

Open 52

Open Community Management San Francisco 52

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 1, 2012

This is a question that was answered in a study from 2009 and the answer is yes. The relationship starts online, but the “ask” happens offline, perhaps on the phone, but most likely face-to-face. Coordinate all internal efforts. This is a question that was answered in a study from 2009 and the answer is yes.

Social Media 111

Social Media Donor Media Bosnia 111

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 11, 2012

Over the past few months I’ve been asked a lot of questions about giving trends: What explains the flat trend in overall fundraising? Here are a few of the more common questions: Are people giving more to the presidential campaigns and less to nonprofits? billion in yearly giving on a monthly basis, both offline and online.

Data 118

Data Hurricane Fundraising Disaster 118

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2012

Yesterday, I spent most of the day offline at the Wisdom 2.0 One of the questions that threaded into each conversation or presentation was, “What is important for creating a wisdom-based culture?” Soren asked a terrific question about how technology and being connected helps or gets in the way of giving.

Brain 104

Brain Mind Offline South Africa 104

Tech Soup

APRIL 12, 2013

That's an astounding number and a good reason why, whenever someone posts the question in the TechSoup forums, "Which accounting software should I get?", " The next question that is usually asked is, "Which version should I get?" with a reported 90 percent or more of the retail market share.

San Diego 44

San Diego Offline Software Application 44

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 7, 2014

Convene A Passionate Team : This is so important to have both internal (staff/board) and external champions helping you spread the word. Create Once, Publish Everywhere: This tip is a nod to the need to use multiple channels – email, web site, offline, mobile and social. Set a big goal.

Guide 108

Guide Giving Free Remix 108

NetWits

DECEMBER 2, 2010

You will also want to ensure that online communications are coordinated with offline communications such as direct mail efforts. Importantly, keep a shared calendar (Gantt charts make the best) of planned offline and online communications. I’d love to hear your thoughts, questions, and ideas in the comments!

email 149

email Marketing Mail Metrics 149

OneCause

JULY 7, 2022

First, nonprofits should examine their internal data privacy policies to audit for and then fix any practices that leave data vulnerable to exposure or exploitation. Consider the following questions as a starting place: Who has access to donor and donation data, and why? How many years back do you keep donor data before archiving it?

Donor 59

Donor Online Policy Retention 59

Tech Soup

OCTOBER 24, 2011

This is a communiqué on the current state of cloud adoption in TechSoup's NetSquared international community from Marc Manashil, community evangelist for NetSquared. Marc has been conducting a survey this month of NetSquared members that includes some questions about cloud computing. Here the responses varied somewhat.

Netsquared 52

Netsquared Community Australia Offline 52

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 16, 2011

I realized that from participants reflections and questions that they’re already curating content – especially as policy analysts, but may not be integrating and sharing through social media channels. So, for these organizations, their content pyramid also includes integrating offline w/online channels. and storify.

Social Media 97

Social Media Training Train Network 97

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 16, 2015

The skills that we are focusing on are “networked leadership” skills both online and offline and working with self and working with others. The specific practice skills include these three: Ask empowering questions. Ask Good Questions. Reflection questions : “Why did this work?”. ask, “How have sales been going?”.

Skills 50

Skills Build Technique Language 50

Amy Sample Ward

APRIL 27, 2009

engage internally. Examples: Yammer for internal sharing, it’s a Twitter for groups. Are there ways of catching offline datapoints? Livingston - if you don’t have their email, call them, keep asking questions but it is labor intensive. Adapting: using the listening and learning to inform how you change.

Social Media 102

Social Media Map Strategy Media 102

NTEN

AUGUST 1, 2011

Each time period offers five trivia questions and a countdown timer. In Find the Future, the New York Public Library pairs online and offline activity to get the audience to explore the library’s offerings by sending them on a scavenger hunt throughout the collection. Save the Bay: Battle for the Bay.

Game 100

Game Problem Fund Volunteer 100

Qgiv

SEPTEMBER 28, 2022

She has completed specialized fundraising training through AFP International, The Virginia Fundraising Institute, the Association of Fundraising Professionals, Shenandoah Virginia Chapter, and is a Certified Fundraising Executive (CFRE). Fundraising statistics show that nonprofits retain 31% of first-time donors who made their gifts offline.

Donor 69

Donor Virginia Retention Gift 69

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 8, 2015

Nonprofit leaders need to use social media to drive conversations online and offline, influence others, and shape perceptions. What other executive directors in your field that you respect, follow, and/or feel inspired by are using social creatively?

Social Media 50

Social Media Channel Job Media 50

NTEN

MAY 18, 2011

Clearly, we could all be doing a better job of analyzing the business and mission effectiveness of our technology projects -- everything from our internal collaboration tools to our social media efforts could probably use an examination. and if you're an NTEN member, you'll also be able to see the raw survey data, as well.

ROI 65

ROI Survey Attention Tech 65

Amy Sample Ward

DECEMBER 6, 2009

In preparation for my involvement at the seminar I’m participating in the NCVO’s “Ask the Expert&# – an opportunity for NCVO members to pose questions and get answers prior to the main event. Key questions to ask include: who is your audience? For more: International Fundraising on The Baudcast (Podcast).

Social Media 105

Social Media Interaction Government Case Study 105

Neon CRM

AUGUST 23, 2023

Conversely, here are the payment methods don’t require payment processors: Cash and checks: These traditional methods are collected offline, often at events or in-person interactions. Two things to note real quick about offline payment methods. Although, if we’re being honest, it’s probably going to be one of the first two.

Process 52

Process Guide Paypal Method 52

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 11, 2009

Half-Day Session : Social Media Strategy Game which included small group work for participants to come up with a strategy for both external communications and an internal learning network to share best practices. Designated back channel moderators in the room to answer questions, throw links in the discussion while it was happening.

Public 94

Public Learning Conference Social 94

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 3, 2009

I asked my Twitter followers for suggestions for questions , I tweeted the key points from the conversation yesterday. Joe shared that they do a lot of experiments internally before building out the application's new features. Think like an offline community grassroots organizer.". It takes time to be successful.

Green 50

Green Causes Conversation Case Study 50

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2010

Last week, Dan Michel offered an intriguing answer to this question : “What form of social media measurement does your organization engage in; Community participation, advocacy (earned mentions, discussions), or donations ($ or time)? .&# Have questions about social media measurement?

Feeds 102

Feeds Social Media Measure Summary 102

Care2

JUNE 15, 2011

Finally, we’ll do our best to answer your questions, including: Online donors? How can I leverage online and offline giving for better fundraising results? Prior to her work at UCS, Karla worked for nine years at Boston-based Corporate Accountability International. So what and who cares? Karla joined the UCS in 2005.

Channel 58

Channel Fundraising Blackbaud Advocacy 58

Connection Cafe

JULY 7, 2016

However, the question remains, how does a nonprofit connect with real people on social media? This rule really is the basis of creating connections offline. Twitter began as a way to connect with influencers. Social media gives us the opportunity to show up, be seen, and connect with other people.

Social Media 37

Social Media Relationship Media Build 37

CauseVox

OCTOBER 21, 2021

These are the questions that must shape your fundraising plans. Even if you decided not to run a full-blown fundraising campaign on this International day of giving, it’s vital you work to keep your organization top of mind. Have a Plan: What types of fundraising activities are you planning to use?

Campaign 80

Campaign Fundraising Calendar Template 80

Beth's Blog: How Nonprofits Can Use Social Media

JULY 19, 2009

Starter Questions. You might even consider creating an internal team (small one) that can think through as much as possible up front. Answers to the below questions (and others) will help you solidify your goals overall strategy and the tactics you will use along the way. Who will own the work internally?

Goal 94

Goal Strategy YouTube Demonstration 94

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 19, 2009

Casey Foundation's " Making Connections " initiative Part of the Making Connections core approach uses (offline) social networks. It is a "What happens Vegas, stays in Vegas" rule if any internal politics or grantees names are mentioned. This video is from a local site in Louisville , part of the Annie E. Some notes here ).

Network 88

Network Impact Louisville Social 88

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 9, 2009

ACLU-Northern California: They are recruiting for a social media intern on Facebook. The note itself is an excellent job description for a social media intern. This prompted a thoughtful discussion about to effectively manage social media interns. They shared how they worked through this internally.

Social Media 87

Social Media Game Media Social 87