Nimble AMS

JUNE 22, 2022

Here are three ways to implement technology at your organization, helping you to transform the member experience and boost recruitment, retention, and revenue. With diligence and research, your organization will select technology that transforms the member experience in the following ways: 1. A modern e-commerce experience.

Experiment 122

Experiment Tech Tips Associations 122

Tech Soup

MAY 3, 2023

Whether we realize it or not, our online enjoyment is constantly impacted by the user experience (UX) design of the websites, platforms, and apps we use. When we struggle to navigate a site, can't find the information we're looking for, or can't easily take the action we want to, we tend to get frustrated and leave the site.

Websites 88

Websites Experiment Site Design 88

Volunteer Hub

SEPTEMBER 20, 2023

While these factors are all important, the success of implementation and long-term utilization often hinges on customer experience (CX). What constitutes as great customer experience as it pertains to implementing volunteer management software?

Software 85

Software Experiment Volunteer Management 85

Eric Jacobsen Blog

JUNE 21, 2023

With two decades of marketing experience and an MBA Degree, Debbie developed her marketing expertise while working in the high-tech industry, the Consumer Marketing Department at Disneyland Paris in France, the nonprofit arena, and the insurance industry. At the time, it felt genuinely impossible. Debbie Laskey: Two words: TAKE OWNERSHIP!

Experiment 52

Experiment Leadership Impact Amazon 52

Nimble AMS

APRIL 7, 2022

Your association’s ecommerce experience can go a long way toward delivering a great member experience. . Many factors go into a great member experience: onboarding, engagement, and customer service – just to name a few. Provide a familiar online shopping experience. Learn more. Explore Nimble AMS.

Experiment 128

Experiment Registration Associations Method 128

Volunteer Hub

MAY 5, 2023

To improve the experience for volunteers, nonprofits should focus on providing a supportive environment, clear communication, flexible opportunities for involvement, and a chance for personal growth. Even though the value of volunteerism is known, creating a positive and fulfilling volunteer experience can be challenging for nonprofits.

Volunteer 95

Volunteer Experiment Tips Training 95

Nimble AMS

AUGUST 19, 2021

Who can you trust for information these days? Research sources (if you trust them) show that the American public distrusts common information sources: According to Pew Research Center, Americans’ trust in the federal government is at near historic lows. Three effective ways to become the trusted source of information in your industry.

Industry 78

Industry Associations Job Social Network 78

Forum One

MARCH 23, 2023

Crafting digital experiences for institutions thought of as “in-person” or “hands-on” may seem like a challenge, but it’s a practice we relish at Forum One. Our work with museums and cultural intuitions goes way beyond websites with easy-to-find visitor information (though that’s important too!)

Museum 79

Museum Culture Digital Experiment 79

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Create informational content. Use your data.

Integration 108

Integration Experiment Software Associations 108

sgEngage

JULY 13, 2021

While I applaud the designers of these templates for the beauty and even the adaptability of the templates to fit a variety of website types, I want to make a case for the value of a good Information Architecture. Information Architecture (IA) is the structural design of a website. The post What is Information Architecture?

Websites 101

Websites Structure Template Design 101

Saleforce Nonprofit

APRIL 14, 2021

We often think of fundraising as transactional, but I love the idea of creating “fundraising experiences” that acknowledges that donors want to be involved with nonprofits on an experiential level and not just passively donate. This blog post outlines three steps to reimagining fundraising experiences. Get Inspired.

Experiment 120

Experiment Fundraising Atlanta Digital 120

Candid

JANUARY 24, 2024

I’ll share what I’ve learned from the big-picture analytics, insights from my deep dive into content, and how they inform my approach to our social media plan (which you’re welcome to borrow for your nonprofit). In 2023, we experimented with different types of content like open-ended questions and graphics.

Social Media 52

Social Media Data Strategy Media 52

Charity Village

JULY 29, 2021

Our experiences of conflict, trauma, and adversity, as well as how we […]. The post Leadership Legacy: Creating Your Narrative Through Resiliency and a Trauma Informed Lens appeared first on CharityVillage. Resilience is both innate and can be taught.

Leadership 98

Leadership Create Broadcast Summary 98

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Here are four ways to get started. Collect and use member data. percent of?members?of

Personal 78

Personal Experiment Template Associations 78

Greater Giving

OCTOBER 20, 2022

Improving your online donation experience will increase donations and allow you to do more great work year-round. You need to get across the information they need as quickly as possible to help them make a donation. The form should be bare bones: gift amount, basic contact information, and payment information.

Donation 82

Donation Experiment Online Demonstration 82

Get Fully Funded

JULY 19, 2023

Member experiences are how people perceive and interact with your nonprofit. Great experiences don’t just keep your members happy, they also boost your nonprofit’s reputation, generate more revenue and increase retention rates. We get it, creating memorable member experiences is easier said than done.

Experiment 52

Experiment Poll Interaction Nonprofit 52

.orgSource

FEBRUARY 6, 2023

If no one on your team combines the skills of a hand-holder, diplomate, ambassador, influencer, and adept translator of member-speak, it may be time to consider hiring a chief experience officer. Marketers are becoming aware of the important links between experience, persuasion, and the bottom line. Isn’t that a CMO’s job?

Game 44

Game Experiment Marketing Gartner 44

Bloomerang

JUNE 21, 2021

Donor Experience . Pillar #2—No More Silos: Your Donor Experience Strategy in 2021 and Beyond. Improving the donor experience should no longer be seen as something modest in ambition. . If you want to keep your donors, you need to pay significant attention to the donor experience. It’s Key to Sustainability.

Experiment 87

Experiment Donor Strategy Philanthropy 87

AccelEvents

MARCH 4, 2021

With the events industry focused on hybrid and virtual events instead of more traditional live events, event producers need to pay careful attention to the attendee experience. At a live event, so much of the attendee experience is related to the venue, the food, and the proximity to other attendees. Define Your Objectives.

Virtual 98

Virtual Experiment Create Poll 98

Cloud 4 Good

MARCH 29, 2022

Through integrating Interaction Studio with the organization’s existing Marketing Cloud technology stack, Salesforce CRM, and website, TFA is now empowered with a more comprehensive view of these distinct groups, thus allowing for the delivery of real-time personalized experiences across marketing channels. Written by Blake Becker.

America 91

America Teach Interaction Marketing 91

Blue Fox

NOVEMBER 3, 2021

If your company has experienced bank fraud, you know how quickly one fraudulent transaction can turn into dozens as your bank information is bought and sold across the dark web to bad actors around the world, threatening the livelihood of your organization in a matter of days.

Experiment 109

Experiment Data Organization Advice 109

NonProfit PRO

MARCH 8, 2024

DonorDrive for Salesforce now enables nonprofits to provide personalized donor experiences and to use data to inform fundraising.

Data 181

Data Personal Experiment Donor 181

Saleforce Nonprofit

OCTOBER 17, 2022

Today, we’re thrilled to announce the innovations in our Winter ‘23 release — all aimed to help nonprofits create powerful experiences with better connected data. Ultimately, customers can easily transform their data into actionable insights with visual analytics, ultimately helping to drive more informed decisions and better outcomes.

Data 78

Data Experiment Create Help 78

Double the Donation

JANUARY 28, 2022

By offering them an employee giving experience that prioritizes their wants and needs and is as simple a process as possible! Here’s how you can do that: Inform employees of available workplace giving opportunities. Inform employees of available workplace giving opportunities. Provide employees with ample ways to give.

Experiment 52

Experiment Giving Guidelines Gift 52

.orgSource

FEBRUARY 12, 2024

If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. The days when board members holed up in a conference room and mapped the organization’s future based on anecdotal evidence, political expediency, and personal experience should be over.

Collaboration 221

Collaboration Marketing Integration Trend 221

Beneblog: Technology Meets Society

JUNE 30, 2014

of Martus —our free, open source, secure information collection and management software—which includes major updates and usability improvements. Our goal is to make it far easier for groups that work with vulnerable populations keep the sensitive information they collect confidential.

Literacy 164

Literacy Journal Open Source Digital 164

Donorbox

SEPTEMBER 21, 2022

Donation forms must provide a reason to give, make it easy and quick to donate, and collect enough information to reach donors again. The post 10 Best Donation Form Examples to Improve Your Giving Experience appeared first on Nonprofit Blog. In this article, we’ve curated […].

Examples 52

Examples Donation Experiment Giving 52

Forum One

FEBRUARY 1, 2022

These experiences offer lessons for organizations of any size to re-imagine what it means to build community online. Data from these ads revealed some surprising information. The post Build Online Experiences that Spark Community Engagement appeared first on Forum One | Turn Ideas Into Impact.

Build 70

Build Community Experiment Las Vegas 70

Nimble AMS

MAY 26, 2021

So, I thought I’d share some specific ways we work closely with Salesforce and with our customers to give our customers a great experience with Nimble AMS. One of our clients shared their experience in working with the Nimble AMS team: “Moving to Nimble AMS has made my job so much easier. They value their customers’ success.

Experiment 78

Experiment Script Product Associations 78

Nonprofit Tech for Good

JUNE 24, 2023

By Coralie Meade Rodriguez , Senior Production Specialist at Firefly Partners – a women-owned, LGBTQ+ certified, and minority-owned digital marketing agency that develops accessible online experiences that empower progressive organizations to thrive. Understanding WCAG Standards WCAG stands for Web Content Accessibility Guidelines.

Accessibility 323

Accessibility email Practice Ratio 323

Nonprofit Tech for Good

DECEMBER 23, 2023

These innovative tools are revolutionising tasks by saving hundreds of hours of manual work through aiding in campaign creation, categorising and drafting email responses, assisting with content creation, and even automating donation processes to personalise and enhance the donor experience.

Policy 334

Policy Analysis Language Nonprofit 334

NonProfit PRO

MARCH 8, 2024

DonorDrive for Salesforce now enables nonprofits to provide personalized donor experiences and to use data to inform fundraising.

Data 130

Data Personal Experiment Donor 130

NonProfit Hub

FEBRUARY 5, 2020

My belief is that most of these declines can be attributed to our behavior and our insistence on ignoring the donor experience. The donor experience is everyone’s responsibility and it requires much more than a thank you letter and an endowment report. Far too often, we make dangerous assumptions that affect the donor experience.

Experiment 71

Experiment Donor Empowerment Retention 71

Nonprofit Tech for Good

SEPTEMBER 11, 2023

So, instead, think of it as information that will help you better know the people who engage with your organization. At first glance, getting and collating that information may seem a Sisyphean task involving data entry and spreadsheets. Once you’ve got participant information, you can go beyond a blanket invitation to fundraisers.

Chapter 298

Chapter Registration Data Education 298

Saleforce Nonprofit

MARCH 24, 2021

But it’s not just about the visual, it’s the whole experience—the way the book feels in my hands, the weight of it, the texture of the pages, the ‘book smell’! Digitising Operations for a Better Customer Experience. No transfer of information required; it’s already there. . I’m a bookworm, and have been from a very young age.

Guide 66

Guide Experiment Children Product 66

sgEngage

SEPTEMBER 7, 2021

That’s why we specifically designed bbcon 2021 Virtual experiences just for healthcare fundraising professionals. Or, if protecting patient information is top-of-mind, join healthcare c-suite executives to find out how they are handling it in their systems. There are fundraising challenges – and opportunities!

Professional 63

Professional Experiment Fundraising Cancer 63

Nimble AMS

OCTOBER 8, 2019

Members expect a personalized experience with your association. Here are three ways to give them the experience they expect. We’ve all come to expect highly personalized online experiences like those of Amazon and Netflix. Collect and use member data to deliver a more targeted, personalized experience. percent of?members?of

Personal 60

Personal Experiment Associations Studies 60