Allegiance Group

OCTOBER 3, 2022

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. What is donor retention? Donor retention measures how many donors continue to give to your organization. Was it your warm and personal thank-you email? How is retention measured?

Retention 52

Retention Donor Rate Mail 52

Bloomerang

JUNE 26, 2023

Based on survey results, we found that fundraising success is determined by the media channels nonprofits use to share their message and mission. Coming in highest was email campaigns, with 88.6% of respondents stating they planned to use email marketing in 2023. Another option for automatic emails is to create a welcome series.

email 79

email Campaign Marketing Fundraising 79

Association Analytics

MAY 20, 2024

Even if not directly monetized, data products can enhance member benefits, fostering loyalty and retention within your association. By providing valuable industry insights, like surveys or industry data and training, associations enhance the perceived value of membership, encouraging retention and engagement.

Associations 169

Associations Poll Industry Stream 169

sgEngage

MAY 2, 2022

Volunteer retention is crucial for nonprofits and other organizations that rely on volunteer support. In this guide, we’ll explore these five common volunteer retention challenges, along with tips for overcoming them: . Ready to learn how to overcome common retention challenges? Communication roadblocks or inefficiencies. .

Retention 72

Retention Volunteer Challenge Roles 72

Nonprofit Tech for Good

SEPTEMBER 13, 2021

At the core of the project is the 2021 Global NGO Technology Survey and the data below is based on the survey responses of 592 online fundraisers. It’s worth noting that in the survey the questions about online fundraising are only presented to those that have working knowledge in online fundraising. 53%: PayPal. 53%: PayPal.

Stats 275

Stats Data Online Fundraising 275

Neon CRM

APRIL 27, 2023

Learn what it takes to build successful email communications for your peer-to-peer fundraising. Read the workbook, Building Powerful Email Communications for Your Peer-to-Peer Fundraising Campaigns and Events. For example, offer email templates that they can use as a starting point to ask for donations from friends and family.

Retention 69

Retention Fundraising Raise Campaign 69

Nonprofit Tech for Good

JULY 30, 2023

2) Increased Donor Retention: According to Nonprofit Source , nonprofits that effectively use storytelling in their fundraising efforts have a donor retention rate of 45%, compared to 27% for organizations that do not focus on storytelling.

Storytelling 234

Storytelling Action Roles Hunger 234

Nonprofit Tech for Good

APRIL 2, 2020

The average nonprofit website has a 1% conversion rate ( according to the M+R Benchmarks report ) and this means that 99% of the people you get to visit your website leave without donating or subscribing to your email list. 5) Retention. By increasing your conversion rate to 1.5% 3) Engagement. 4) Average Donation Value.

Metrics 310

Metrics Digital Marketing Retention 310

Nonprofit Tech for Good

OCTOBER 22, 2020

Development audit after development audit of small- to mid-sized organizations reveals that while donor retention remains a critical issue there is also another issue that is equally important. This series would consist of a string of emails tailored to respond to the engagement medium.

Social Media 353

Social Media Donor Media Social 353

3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

Saleforce Nonprofit

MARCH 30, 2022

Staffing, Retention, and Burnout. In the trends report, 85% of those surveyed said staff retention will continue to be or increasingly become a challenge. Research at the University of California at Irvine found that employees check their email an average of 74 times a day. Why are people leaving their jobs?

Survey 59

Survey Trend Change North America 59

Candid

FEBRUARY 27, 2024

When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.—and

Rate 128

Rate Survey Nonprofit Sample 128

Nimble AMS

JUNE 9, 2023

3 ways innovative technology can help you drive revenue By leveraging an innovative AMS, your association can drive membership growth and retention, ultimately increasing your overall revenue. Foster this trust by sending out surveys with your AMS and reporting on how you will use the feedback to make lasting changes. Here’s how: 1.

Associations 113

Associations Technology Retention Adobe 113

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Donor 104

Donor Strategy Retention Help 104

CauseVox

MARCH 1, 2024

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. Email marketing analytics: help us track open rate, click-through, and donation conversions. How to Create a Donor Persona So how do you create a donor persona? Here are three simple steps to get your started!

Audience 82

Audience Donor Survey Demographics 82

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Donor 111

Donor Retention Rate Database 111

The Modern Nonprofit

MARCH 26, 2024

Sending targeted emails, social media messages and text alerts based on donors’ stated preferences ensures communications are relevant. Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits. This creates a more meaningful ask. Tag and thank them.

Support 52

Support Donor Community Retention 52

NonProfit Hub

NOVEMBER 2, 2018

This consists of information like an individual’s home address, their email, their phone number and even their social media handles. You’ll want to track when your nonprofit has engaged with an individual—everything from inviting them to an event to sending them an email. Survey your donor community. Giving history.

Retention 56

Retention Data Donor History 56

Nonprofit Tech for Good

MARCH 20, 2018

They experimented with placement and color, SEO, and new email marketing services, such as ConstantContact and MailChimp. Looking forward, online fundraising is set for exponential growth and despite all the buzz about social media and mobile tech, good ole email still rules. 1) On average, nonprofits raise 7.6% Source: Bloomerang.

Stats 233

Stats Online San Francisco Fundraising 233

Volunteer Hub

AUGUST 18, 2022

Without focusing on maintaining positive morale, volunteers can quickly become burned out and unmotivated, leading to low retention rates. Survey Volunteers. One of the best ways to gain visibility into volunteer satisfaction and moral is through surveys. Increase Volunteer Retention with Rewards and Recognition.

Volunteer 77

Volunteer Survey Retention Training 77

Nimble AMS

APRIL 20, 2022

One of the simplest ways to boost volunteer engagement and retention at your association is to have leadership create meaningful connections with volunteers. Additionally, it encourages volunteer engagement and retention at your association. . Acknowledging volunteers maximizes retention.

Associations 131

Associations Volunteer Benefit Retention 131

sgEngage

MARCH 15, 2024

Some examples: Employee retention rate Absenteeism rate Employee satisfaction, quantified on a questionnaire or survey Free Guide Development Plan Toolkit Download Now Utilizing Effective Data Tools Many nonprofits started out as a grassroots group with a dream and some bootstraps.

Measure 91

Measure Help Analysis Metrics 91

Get Fully Funded

APRIL 4, 2024

Generic communications like mass emails sent to everyone in your organization’s donor database do little to form meaningful connections. Instead, show supporters that you care about them as individuals by adding these strategies to your email marketing approach: Create donor segments. Foster face-to-face connections when possible.

Donation 110

Donation Strategy Nonprofit Gift 110

Nimble AMS

DECEMBER 16, 2022

Regardless of your goals for 2023, AI has the potential to help you exceed member expectations, boost recruitment and retention efforts and alleviate staff stress. Boost membership retention. When you use AI predictions, you’ll become proactive about member retention, helping you fight churn. Automation. Modern e-commerce .

Organization 99

Organization Associations Retention Tech 99

Nimble AMS

MAY 17, 2022

Here are three tips to embrace a modern association management software and increase staff recruitment and retention at your organization. . Next, consider the following: Survey your staff to learn how much time they spend on various company-wide processes. Technology significantly contributes to employee satisfaction and retention.

Technology 140

Technology Literacy Associations Retention 140

Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Per the FEP , donor retention rates (which have been falling at least since 2006, the first year of the FEP) continued to fall last year. drop from the 2019 rate of 45.4%. .

Donor 100

Donor Giving Retention Gift 100

Neon CRM

SEPTEMBER 7, 2023

In this article, we’ll look at three important steps to take as you start planning your year-end fundraising campaign, including: Setting your year-end fundraising goals Identifying your campaign’s story Planning for donor retention Let’s take a look! You can read more about how to build a donor retention strategy over here.

Campaign 98

Campaign Fundraising Retention Template 98

Nonprofit Tech for Good

MARCH 8, 2024

Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. Can Tech Tools Solve Donor Retention? Donor retention is, at its heart, about building relationships. But how can a single fundraiser communicate effectively with an entire donor base? The short answer is “no.”

Retention 259

Retention Tech Tools Donor 259

NetWits

DECEMBER 2, 2010

In today’s modern email marketing environments, lots of focus is placed on design and content – which we can all agree are very important aspects of any email campaign. However, there is one component of soliciting your donors which should be considered for any and every communication you generate via email.

email 149

email Marketing Mail Metrics 149

Nimble AMS

JUNE 27, 2022

Associations are looking for innovative association management software (AMS) like email marketing, content management systems, e-commerce platforms, job boards, and learning solutions to transform MX. . Consider surveying a larger group of members to identify key issues and trends and develop insights into how it impacts your members.

Leadership 117

Leadership Associations Industry Retention 117

Pamela Grow

OCTOBER 22, 2023

Enclosing a survey? Initiate conversations via mail, phone, or email, and listen attentively. If you’re looking for a starting point, download our free Survey Letter Template and modify it to suit your needs. Indicate Follow-up Plans: Clearly state how and when you’ll be following up.

Donor 52

Donor Fundraising Relationship Survey 52

Qgiv

SEPTEMBER 28, 2022

These new supporters may have been inspired by the holiday spirit, a social media post from a friend or family member, or even a post or email from your organization. Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Highlight upcoming ways to get involved.

Donor 69

Donor Virginia Retention Gift 69

Volunteer Hub

MARCH 1, 2023

A Harvard Business Review survey found that engagement leads to 4x productivity. Consider adding questions about orientation and training to your volunteer satisfaction survey. A survey, completed by Management Mentors, found that mentorship leads to higher retention, improved morale, increased competency, and reduced training costs.

Training 85

Training Train Volunteer Tips 85

Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Retention 76

Retention Rate Donor Strategy 76

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? . Donor retention. What’s the deal?

Retention 37

Retention email Donor Tips 37

Nimble AMS

JUNE 4, 2022

Survey your members to understand their volunteer motivations and connect them to the best volunteer or advocacy options. . TECH TIP: Capture the member perspective with the best survey solution available in the Salesforce AppExchange and accessible through Nimble AMS. Use the results to personalize email reminders to members. .

Associations 120

Associations Goal Technology Analytics 120

Nonprofits Source

MAY 15, 2024

This includes time spent scrolling through social media, checking emails, watching shows and movies on streaming services, and more. Use these strategies to identify your ideal customer and ensure your digital marketing materials appeal to them: Send out surveys.

Map 52

Map Digital Business Marketing 52