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Lead From the Human Side of Technology

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Daniel Goleman’s 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ” brought EI to popular attention. The self who shows up on a day when the alarm didn’t go off might have a different result, right? Empathy helps teams to see beyond differences and connect on a human level. No worries.

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Disruption Sunny Side Up 

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Here’s how Greg describes the group. Punks and Pinstripes is an executive network for two demographics. The first group is punks who are masquerading as “suits.” They are executive leaders of large organizations who are wired differently. But it would have been inspiring to belong to a group of like-minded innovators.

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Are you getting the most out of your retention data?

Association Analytics

Many factors are important to consider: tenure, type of membership, demographics, how the member was acquired, how the member is engaging with your association, and more. By looking at retention data from different views, you can really start to test some of your assumptions, make more informed decisions, and take action.

Retention 169
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Are AI and EI an Odd Couple? Nope, Pairing Bytes With Behavior Is a Perfect Match

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As a consultant, I’ve worked with associations of every description, and I’ve learned that the organizations that are most successful with digital transformation are also groups that value the human skills. In this moment, the intersection of logic and emotion deserves our focused attention. That process is becoming more complicated.

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Are you getting the most out of your retention data?

Association Analytics

Many factors are important to consider: tenure, type of membership, demographics, how the member was acquired, how the member is engaging with your association, and more. By looking at retention data from different views, you can really start to test some of your assumptions, make more informed decisions, and take action.

Retention 192
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EI Helps Teams Use Technology to Fly

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Some models are more focused on individuals and others on groups and culture. Daniel Goleman’s 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ” brought EI to popular attention. Empathy helps teams see beyond differences and connect on a human level. EI is not a new concept.

Team 221
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Stay the Course Through Changing Weather—Strategic Advice From Association CEOs 

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Are you focusing sufficient attention on that area? Don’t try to accomplish 50 different initiatives that can create a land grab for resources. Can you accurately describe your membership demographics? Could you develop a profile of member wants/needs in each demographic group? It does the association a disservice.

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