article thumbnail

Hire Fresh Talent—But Before You Shop, Check the Fridge

.orgSource

Whether it’s a restaurant, hotel, or doctor’s office, people create that five-star experience. Whether the new hire is a junior employee or head of a key department, they will represent the brand experience you want for members and shape the culture you seek for your staff. Diverse candidates are out there,” she noted.

article thumbnail

Association 4.0—A Playbook for Success

.orgSource

To convince you to buy from me, you must believe that I can increase revenue, decrease costs, reduce cycle time, enhance the member experience, and finally, mitigate risk. The average pharmacist, librarian, or dentist has limited experience with the challenges that are involved in running an association. Association 4.0

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Fundraising Power Principles to End Your Year Strong

sgEngage

Run NCOA and address standardization, test email addresses, remove deceased record — this is a year-round effort, but extra important for a big end-of-year push.” Your organization will need to make a strong impression and deliver a clear articulation of how you carry out your mission. Is there drop off? If so, where?

article thumbnail

Best Practices for a Stress-Free Fund Accounting System Implementation

sgEngage

Articulating this to your team not only sets appropriate expectations, but also allows users to better understand the implementation process and get excited about new functionalities on the horizon. Testing and go-live (days 60–90). Configuration and Testing: Creating the System You Need. Understanding the Timeline.

System 74
article thumbnail

Top 2021 Fundraising Strategies: Mastering an Analytical Approach to Strategy and Planning

Bloomerang

Mastering online user experience and messaging. Once you have those numbers, clearly articulate your goals and identify what you need to meet your goals. Do more testing. Testing is a way to move from opinion to knowledge. Think about how you can A/B test your content and appeals. Let’s say you’re a food bank.

Analytics 125
article thumbnail

The Phone Test

Tech Soup

And not coincidentally, my experience is that it fosters great new connections. I love the way Laura articulates this. It gives you a great sense as to who your constituents actually are and what they care about. People want to volunteer, wanted to ask you something, and, not coincidentally, donate at considerably higher rates after.

Phone 43
article thumbnail

Strategies to Build Donor Trust and Retention

sgEngage

Evaluate how your organization’s and your community’s core values are being articulated and experienced in the stories you tell , in your interactions with the public, and in your communications with donors. The strongest bonds are those that have been tested. Or could it come across as an encounter with a representative of a brand?