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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. Consider this—the typical sales funnel puts a conversation at the end of multiple one-way interactions. and in 2011 won a $1 million prize!

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2012 SXSW Interactive – #nptech Highlights

Amy Sample Ward

Last week I was down in Austin, TX, for the 2012 South by Southwest Interactive Festival. Start Some Good, a platform for social good groups – whether nonprofit organizations or not – to raise funds and build community, highlighted eight diverse projects working for social impact at an evening event hosted by Center61 at SXSW.

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Blackbaud Headed to SXSWi 2011

NetWits

Blackbaud @ SXSW 2011. South by South West Interactive 2011 is upon us. Join us as we talk about the latest social good initiatives underway at Twitter, Facebook, Foursquare and YouTube while also seeing how non-profit organizers are using these tools to change the world. It’s that time again.

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SXSW 2011: David J. Neff talks Social Media Fundraising with Frank Barry

NetWits

While at SXSW 2011 I had the chance to talk with David J. A non-profit tech (#NPTech), communications and interactive strategy guy who’s all about helping non-profits and people for a living. He worked at the American Cancer Society (ACS) for 9 years directing their web and interactive strategy. SXSW 2011: David J.

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2012 SXSW Interactive Roundup

NTEN

Last week, I was down in Austin, TX, for the 2012 South by Southwest Interactive Festival. Start Some Good, a platform for social good groups - whether nonprofit organizations or not - to raise funds and build community, highlighted eight diverse projects working for social impact at an evening event hosted by Center61 at SXSW.

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Welcome, Mark Roberts!

Beneblog: Technology Meets Society

He’s leading the development, testing, and deployment of Benetech’s tools and services across all its program areas. Until 2011, Mark spent twelve years growing and developing TiVo. that designs, develops, markets, and delivers interactive magazine content to consumers through the digital device of their choice.

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Technology Trends for Nonprofits in 2011

NTEN

To answer these questions and more, we at Smart Online™ used this last quarter of 2010 to try and unravel the ‘Technology Trends for Nonprofits’ in 2011. There is a constant need to reach out to more supporters who exist on different (evolving) social platforms, and cultivate a personal relationship with them. If not, you should!

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