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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy! and in 2011 won a $1 million prize! Watson’s first commercial application was more serious.

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Research Friday: Leadership Development & Performance Management - Reflections from Daring to Lead 2011

ASU Lodestar Center

This week we welcome Marla Cornelius, co-author of Daring to Lead 2011: A National Study of Nonprofit Executive Leadership. If you're interested in learning more, this topic will be explored in more depth in the upcoming Daring to Lead 2011 brief: Inside the Executive Director Job , which you can find on the Daring to Lead website next month.

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Candid names Ann Mei Chang as new CEO

Candid

Trailblazer chosen to guide the country’s most comprehensive source of data tools on nonprofits, foundations, and grants. Ann Mei is a strategist, problem-solver, and collaborator who is ideally suited to lead Candid in achieving its ambitious 2030 vision ,” said T. Global Development Lab. She earned a B.S.

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Live blogging from the 2011 Millennial Donor Summit: The Generational Divide (Panel Discussion)

Amy Sample Ward

Today, I’m live blogging a few sessions from the 2011 Millennial Donor Summit. In the for profit world, though, there’s more leadership development. Wendy : If nothing else, Millennials are collaborative. I think collaboration and turning organizations inside out is the way organizations will operate in the future.

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My Three Words for 2011: Seek, Sense, and Share

Beth's Blog: How Nonprofits Can Use Social Media

My Three Words for 2011 inspired by Harold Jarche's Networked Learning Model. For 2011, my three words are: Seek, Sense, and Share inspired by Harold Jarche’s model for networked learning. How these words will guide me in 2011: Seek: Seeking is the process of keeping up to date in your field.

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Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

NTEN

Read the complete issue on "Collaboration" when you subscribe to the journal for free! ] Established in 2008 as a collaborative response to the growing number of complex elder abuse cases in NYC, the NYC Elder Abuse Center helps professionals, organizations, and systems prevent elder abuse and improve their response to it.

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If You Do Nothing Else, Use An Editorial Calendar and Measurement for Your Digital Strategy

Beth's Blog: How Nonprofits Can Use Social Media

The best ever resource and template for an editorial calendar comes from my colleague, Holly Minch at LightBox Collaborative who has been sharing her template in a google document since 2011. The 2014 LightBox Collaborative Editorial Calendar has arrived! Beautifully done–thank you for this excellent planning tool!”

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