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Youth community service: Belonging, reciprocity, and agency 

Candid

A report from the Center for Expanding Leadership & Opportunity (CELO) and The Allstate Foundation explores how Gen Z is expanding the definition of “community service” and seeking to maximize impact—for themselves and the communities they serve. reported for “informal helping.”

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How To Provide Superb Customer Service

Eric Jacobsen Blog

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

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Rethinking Service Days – Join our Conversation

VQ Strategies

Day of Service 2023 is right around the corner, with all its potential and promise. Yet, are you stuck trying to recreate a model of service from 2019 or earlier? In a January, 2021 VQ blog post , I shared shared the following perspectives on Days of Service: Days of Service are a double-edged sword.

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Introducing Cloud for Good Campaign Services

Cloud 4 Good

I am excited to announce our newest line of business: Campaign Services. This service is designed to pull Salesforce and non-Salesforce data into an off-platform database and execute load-intensive queries for our nonprofit and higher education clients. This is where our Campaign Services come into play.

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50 Creative Community Service Ideas for You to Try

Donorbox

Every year, Americans contribute $193 billion worth of time to community service and volunteering. Community service is an important way to pour back into the place that you live, people that have made an impact on you, or neighbors that happen to need a helping hand. People are eager to give back to the community. […].

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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

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