Robert Weiner

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Maybe It’s Not Your Database, It’s You

Robert Weiner

The premise is that complaints about an organization's database may be misdirected: the problem is how the system is being managed (aka management problems disguised as technology problems). Are there easily understandable reference materials (preferably online, in plain language) to help refresh memories?

Database 156
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What to Do When Technology Isn’t Your Problem

Robert Weiner

If you technology decisions at your organization are driven by some of the following, we’d love to see you at NTEN''s Nonprofit Technology Conference (aka the NTC): We chose the system because we have a volunteer who knows it. It worked great at my last (completely dissimilar) organization. She’ll figure this out!”.

Problem 100
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On the value of donor database ratings

Robert Weiner

I've redacted the message to anonymize the vendor: Dear _, I thought you might be interested in a recent analysis of low cost fundraising software, conducted jointly by independent organizations Idealware and N-TEN. They have published numerous reports and whitepapers on technology for nonprofit organizations.

Rate 138
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Preventing Fraud on our Online Giving Pages

Robert Weiner

One way you can help protect credit card data is by beefing up the security measures on the back-end using your payment gateway. Some organizations even go so far as to require a CAPTCHA or RECAPTCHA field in order for a donor to make a gift online. 5 Tips to Help Merchants Avoid Credit Card Fraud. Prevention. Fraud Scam'

Online 233
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Chosing a donor database

Robert Weiner

I'd need to spend time learning about your organization to make any kind of informed recommendation. I view this step as optional, but it can help you eliminate vendors that can't meet your top needs, or include vendors you didn't previously know much about. I hope this helps. As you said, there are a lot of considerations.

Database 180
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Idealware’s Field Guide to Nonprofit Software: Fundraising, Communications and Outreach

Robert Weiner

Through a friendly, easy-reference format, this book helps you pinpoint the types of software that can help your organization based on your needs and your level of technology savvy, and provides user-friendly summaries to demystify all the possible options.

Software 100
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Blackbaud kills off Common Ground

Robert Weiner

I don't know whether that means they'll turn off the CG servers on that date or simply stop providing help desk support. the Salesforce world, Affinaquest and RoundCorner are getting good reviews, and lots of organizations are working with Salesforce's Nonprofit Starter Pack.

Blackbaud 264