Google Faces Deluge of Nexus One Complaints - PC World
Judi Sohn
JANUARY 9, 2010
But Google is selling the phone directly to end-users. That means many users are turning to it first, and the search giant doesn't have the kind of customer support that mobile-phone users are accustomed to. If Google is supporting the phone the way they support their online services, you couldn't pay me to buy a Nexus One.
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