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Tips to create a successful customer service training plan

Gyrus

Your customer service executives are often the first point of interaction between your brand and your target customers. Read for some tips on creating an effective training plan for your customer service executives.

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Get Your Small Business on the Map: 5 Digital Marketing Tips

Nonprofits Source

This includes time spent scrolling through social media, checking emails, watching shows and movies on streaming services, and more. Are you taking advantage of this time your customers spend on their phones and computers? Start by digging into your customer data to better understand who they are. Create customer personas.

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Thursday Thoughts: attracting passionate nonprofit advocates

EveryAction

But how can you attract passionate advocates who will show up ready to volunteer, sign petitions, attend rallies, and otherwise take action to help you create positive change? Check out our last installment here ! There’s strength in numbers, and you need to build a base of educated and engaged advocates to raise their voices with you.

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3 Strategies To Elevate Your Association’s Impact in the New Year

Association Analytics

It’s time for your association to take advantage of the Fresh Start Effect. As 2024 kicks off and the world of data and AI continues to rapidly evolve, associations need to adapt to meet the ever-changing needs of members and stakeholders. There’s got to be a better way, and we’d argue that there is! So how do you make a Fresh Start?

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Blackbaud Support: Guide to Getting The Expert Help You Need

DNL OmniMedia

Blackbaud has a wide range of products and solutions for your team to choose from and offers integration capabilities that allow you to further customize your tools. Blackbaud has a wide range of products and solutions for your team to choose from and offers integration capabilities that allow you to further customize your tools.

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Strategies for driving non-dues revenue for your association

Nimble AMS

Driving non-dues revenue is critically important to your association’s long-term success. Association professionals who responded to the study’s survey say they plan to turn to new forms of non-dues revenue more than other means to address any revenue losses from the past year. But it doesn’t have to be. .

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What artificial intelligence and predictive analytics can do for your association

Nimble AMS

In short, modern technology now makes it easier than ever for associations to create?deeper by creating?a a familiar (and effective) Amazon-like shopping experience that recommends new purchases based on past behaviors and “what other members like you purchased” to increase non-dues revenue. deeper relationships with?people?by?predicting

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