Eric Jacobsen Blog

JUNE 14, 2019

Former Verizon Wireless CEO, Denny F. Strigl offers these tips for how to be a good coach to an employee. He explains that good coaches help performers by: Keeping them focused. Giving them objective, helpful feedback. Acting as a sounding board for new approaches. Identifying blind spots that may be holding the performer back.

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Eric Jacobsen Blog

JUNE 29, 2019

“Brand helps us engage customers and employees, unleash our competitive advantage, and fuel enduring growth,” explains Lindsay Pedersen, author of the new book, Forging An Iron Clad Brand: A Leader’s Guide.” “And And yet, despite this power of brand, it is grossly underused.

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Eric Jacobsen Blog

JUNE 28, 2019

These quotes truly inspire me and hopefully they will inspire you as well : “The three common characteristics of best companies -- they care, they have fun, they have high performance expectations.” -- Brad Hams “The one thing that's common to all successful people: They make a habit of doing things that unsuccessful people don't like to do.” -- Michael (..)

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Eric Jacobsen Blog

JUNE 27, 2019

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear. Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L.

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Eric Jacobsen Blog

JUNE 26, 2019

Be sure to read the definitive book on servant leadership. A curated collection of incredibly insightful and motivational perspectives on servant leadership via essays by 44 servant leaders.

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Eric Jacobsen Blog

JUNE 25, 2019

I’ll soon publish a full review of Scott Belsky’s book, The Messy Middle: Finding your way through the hardest and most crucial part of any bold venture. In the meantime, here is some great advice from Belsky about the power in brevity : Shorter emails get faster response times. Fewer words go further (and are listened to more intently).

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Eric Jacobsen Blog

JUNE 24, 2019

If you are leading an organization and are the last person to interview a candidate, focus your questions more on trying to see if the person is a cultural fit. Here are a few questions to pose to potential new hires (from the book, Advisory Leadership : What motivates you? What are you passionate about?

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Eric Jacobsen Blog

JUNE 22, 2019

Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins.

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Eric Jacobsen Blog

JUNE 21, 2019

In their book, Millennials Who Manage , authors Chip Espinoza and Joel Schwarzbart , quote Donna Hicks's explanation about how dignity is different from respect. Dignity is different from respect in that it is not based on how people perform, what they can do for us, or their likability. Dignity is a feeling of inherent value and worth.

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Eric Jacobsen Blog

JUNE 21, 2019

Fortunately, I've benefited from having great mentors throughout my career. And, I've have the honor and good fortune to be a mentor, both formally and informally, for various individuals the past few decades. Mentoring is powerful. Both being a mentor. And, being mentored.

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Eric Jacobsen Blog

JUNE 20, 2019

Pottruck 's book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group.

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Eric Jacobsen Blog

JUNE 19, 2019

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the must-read book , Evergreen.

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Eric Jacobsen Blog

JUNE 18, 2019

In his book, The Responsible Leader , Tim Richardson explains that to create a high-performance culture , you need to plan and prepare for the following moments to ensure the conversations surrounding them are both meaningful and intentional: recruitment and induction of new team members performance management discussions promotion interviews and talent (..)

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Eric Jacobsen Blog

JUNE 17, 2019

If you are new to managing, or if you are struggling with a management dilemma, ask for help. There is no shame in asking for help. Seek the guidance of a colleague at work. Reach out to a mentor at or away from work. Turn to an online resource. Consult a book on managing. Whatever you do, don't sit back and do nothing.

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Eric Jacobsen Blog

JUNE 16, 2019

Now that we are about half way through 2019, how are you doing with sticking with your New Year's resolutions? If you selected some from this list below, great. And, if you need a few more to tackle during the rest of this year, find some that you know achieving will make you a better leader.

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Eric Jacobsen Blog

JUNE 15, 2019

Set a good example for your employees and follow through on everything you say you are going to do. If you promise to get an employee an answer, get it for him or her. If you say you'll send a team member a report, do so. As the Nike campaign/slogan so aptly says, "Just Do It." Too many leaders don't follow through. Perhaps they get busy.

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Eric Jacobsen Blog

JUNE 14, 2019

There are eight specific actions business leaders can take to show that they value their employees , according to Andrew Leigh , author of the book, Ethical Leadership -- Creating and Sustaining an Ethical Business Culture. Those eight actions are: Attention -- Pay attention to what people say to show your interest.

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Eric Jacobsen Blog

JUNE 12, 2019

Inspirational leadership wisdom came awhile back from Bahram Akradi, the CEO of Life Time Fitness. From that health club's monthly fitness magazine, Experience Life , Akradi says: Once we get comfortable in our habitual patterns, we may fail to notice when they have outworn their useful purpose, or when new alternatives might serve us better.

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Eric Jacobsen Blog

JUNE 12, 2019

Words to lead by : "It's amazing what you can accomplish if you do not care who gets the credit." - President Harry S. Motivation is the art of getting people to do what you want them to do because they want to do it." - President Dwight D. Eisenhower. "I I not only use all the brains I have, but all I can borrow." - President Woodrow Wilson.

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Eric Jacobsen Blog

JUNE 10, 2019

Fortunately, most of my career I’ve worked in effective corporate cultures. If I put together the best of each, here is what made those environments effective: • Leaders led by example on a consistent basis and were willing to roll up their sleeves, particularly during tight deadlines or challenging times.

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Eric Jacobsen Blog

JUNE 8, 2019

If you’re having a difficult time clarifying inconsistencies you are hearing from an employee about a project’s/task’s progress, try asking these questions (or making these statements) the next time you meet with the employee: • Here’s what I see. Here’s what I hear you saying. Here’s what we know so far. •

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Eric Jacobsen Blog

JUNE 6, 2019

As a leader a time will come when you have to write an email, memo or letter to address an issue of great importance or concern to you. Or, perhaps in response to something that displeased you, disappointed you, frustrated you, or upset you. Write that document. Then, let it sit. Preferably, let it sit for 24 hours. Then, re-read it.

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Eric Jacobsen Blog

JUNE 5, 2019

Llewellyn , PhD is a sports psychology consultant who has helped a major league baseball pitcher become a Cy Young Award winner, A NASCAR driver go from number six overall to number one and with the Winston Cup Series Championship, and countless leaders at Fortune 500 companies.

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Eric Jacobsen Blog

JUNE 4, 2019

If you are leading an organization and are the last person to interview a candidate, focus your questions more on trying to see if the person is a cultural fit. Here are a few questions to pose to potential new hires (from the book, Advisory Leadership : What motivates you? What are you passionate about?

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Eric Jacobsen Blog

JUNE 3, 2019

A lot has happened since 1997 when Robert L. Dilenschneider wrote, The Critical First Years of your Professional Life. That's why a few years ago he released a new edition of his best-seller. The book contains all the lessons you'll need to learn about functioning at work," explains Dilenschneider.

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Eric Jacobsen Blog

JUNE 21, 2019

"A man should never be ashamed to say he has been wrong, which is but saying in other words that he is wiser today than he was yesterday." -- Alexander Pope.

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Eric Jacobsen Blog

JUNE 18, 2019

Anticipate: The Art of Leading by Looking Ahead , gives readers practical guidance and concrete techniques to help leaders become more visionary.

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Eric Jacobsen Blog

JUNE 7, 2019

Starting to choose which business books you'll read this summer? Here are some leadership books I highly recommend:

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Eric Jacobsen Blog

JUNE 29, 2019

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John Kenyon

JUNE 25, 2019

Using a static site generator is different than old-school web page writing, in that none of the essential elements of a website (HTML, CSS or Javascript) need to be created manually each time – all of that lives in templates, and is put together with your text for an individual page or blog entry. And not all are created equal.

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Eric Jacobsen Blog

JUNE 10, 2019

"Superbosses embrace certain practices that good bosses don't, and they do even more of the productive things that good bosses do," says Syney Finkelstein , author of the book, Superbosses: How Exceptional Leaders Master the Flow of Talent.

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Eric Jacobsen Blog

JUNE 2, 2019

When you want to improve your competence and how others view your competence, the book, Convinced: How To Prove Your Competence And Win People Over , by jack Nasher, is your go-to resource.

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Eric Jacobsen Blog

JUNE 21, 2019

Today's leadership tip on how to be an active listener comes from the book, Stronger. The authors explain that perhaps the best single technique t o convey effective listening requires you to be an active listener.

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