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Lead From the Human Side of Technology

.orgSource

Their responsibilities have transformed as quickly as the systems they manage. Digital platforms and processes infuse every business activity. But most IT programs don’t offer a minor in getting everyone around the campfire to sing Kumbaya. Managing the human side of digital transformation is challenging.

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Association 4.0—A Playbook for Success

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Those talks with association CEOs and executives who head businesses that service the association industry formed the basis for two books. It’s a frenemy they’ve learned how to manage. With a growing business, things change, but they don’t get easier. Association 4.0: Association 4.0

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Lessons Learned Living the Virtual Experiment

.orgSource

When Kevin Ordonez, my business partner, and I wrote our Association 4.0 books , a home office was still a glimmer in every busy parent’s eyes. More than a few of those executives were managing virtual teams. In 2005, when Highroad was one of the few virtual businesses, the concept raised some eyebrows. We nailed it!

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Get More Out of AI, Start Chatting

.orgSource

Develop an interactive onboarding chatbot to help new members navigate the offerings. Build a mentorship program with ChatGPT as a matching assistant. Develop a chatbot that recommends relevant resources, such as whitepapers, webinars, or online courses, based on a member’s current needs and interests.

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Don’t Get Too Comfortable at the Top–AI Puts a Twist on Leadership

.orgSource

Several years ago, my business partner Kevin Ordonez and I, wrote two books. When we began that project in 2017, we knew business was changing quickly. To succeed, you’ll need these skills: self-awareness to understand what you don’t know, curiosity to study the business landscape, and humility to learn from unexpected teachers.

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7 tips for preparing your nonprofit for a move to new software

EveryAction

Implementing more modern tools—especially major software, such as customer relationship management (CRM) or fundraising software—can provide your organization with new efficiencies and new capabilities to improve fundraising , marketing, volunteer management, and ultimately do even more to power your purpose. Do a data clean-up.

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How does Nimble AMS empower legacy AMS users?

Nimble AMS

Is your l egacy association management software ( AMS ) caus ing your organization to feel stuck? In legacy AMS systems, reporting is often complicated, requiring a developer or IT team to customize and build lists, as well as create queries and reports. That was impossible in our old system. If so, you’re not alone!

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