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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. The main components of service design Touchpoints : A touchpoint is a particular point of interaction between the customer and the service.

Design 80
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4 Ways Nonprofits Can Start Using AI in 2024

Nonprofit Tech for Good

3) Implement an Organisation-Wide Policy Implementing a comprehensive AI policy not only aligns everyone in your organisation but also opens the door for innovation. Such a policy ensures that AI tools are used in ways that support your organisation’s goals and are broadly accepted across the team.

Policy 334
professionals

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Help Design the Greater Good Track at 2012 SXSW Interactive

Amy Sample Ward

Voting is now open to select sessions for the next SXSW Interactive conference, taking place in Austin in March. Explore the Proposals for SXSW Interactive ». When it isn’t “conference season&# , it’s “session submission season&# ! Browse Sessions. Jump straight to the Greater Good section ».

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Making the world more accessible with web design

Candid

When architects and construction professionals start designing a building, one of the first things they have to consider is accessibility. But if your web design isn’t accessible, you risk missing out on online donations and other conversions. How can web design affect your nonprofit’s accessibility? What are the ADA and WCAG?

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6 Annual reports to inspire your organization

EveryAction

Pathfinder International’s annual report combines thoughtful web design, powerful graphics, individual stories, and gorgeous portraits to vividly showcase their beneficiaries. For instance, the WNET group’s “Year In Review” series uses viewer interaction to create a dynamic story beyond attractive web design. Wrapping up.

Report 180
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Healthcare Ad Awards Winners Announced

Forum One

A national panel of judges was engaged in reviewing all entries based on creativity, quality, message effectiveness, consumer appeal, graphic design, and overall impact. This year, Forum One took home three gold, two silver, two bronze, and one merit award in the website, apps, and interactive, and annual report categories.

Award 71
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Digital Priorities the Mission-Driven Sector Must Address in 2024

Forum One

While experimentation is still a good way to learn, the potential and pitfalls of AI demand that every organization get serious about strategies, policies, and approaches that can steer them through decisions on AI. The term encompasses a wide range of tools and practices that can support an equally wide range of work and strategies.

Digital 92