Volunteer Hub

AUGUST 18, 2022

Without focusing on maintaining positive morale, volunteers can quickly become burned out and unmotivated, leading to low retention rates. Survey Volunteers. One of the best ways to gain visibility into volunteer satisfaction and moral is through surveys. Increase Volunteer Retention with Rewards and Recognition.

Volunteer 77

Volunteer Survey Retention Training 77

Bloomerang

JUNE 26, 2023

Based on survey results, we found that fundraising success is determined by the media channels nonprofits use to share their message and mission. Determining where to start and what channels are most worthwhile can be confusing, especially when staff capacity and external pressures are involved.

email 78

email Campaign Marketing Fundraising 78

Network for Good

MAY 14, 2021

Let’s address the elephant in the room… donor retention. Last year, for the first time we saw that retention dropped year over-year, while donors grew year-over year. Retention on subscription platforms, on average, is 70% while standard nonprofit donor retention was 43% in 2019. Segment donors.

Giving 86

Giving Retention Stream Gift 86

Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Check your belly: Donors are still giving up at rapid rates. The overall donor retention rate was 43.6% , a 4.1% drop from the 2019 rate of 45.4%. .

Donor 100

Donor Giving Retention Gift 100

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. Diversify fundraising channel s: The report documents shifts in donor behavior and preferences.

Action 75

Action Report Practice Fundraising 75

Volunteer Hub

OCTOBER 4, 2022

In fact, a recent survey by Trinity Solutions found that micro-management interferes with performance and morale, two important components of an effective volunteer program. Your volunteer supervisors can impact retention rates and engagement by getting to know volunteers personally. Communication Channels. Expectations.

Volunteer 92

Volunteer Management Tips Training 92

Get Fully Funded

JUNE 14, 2023

Consider your communication channels. Consider which types of communications result in higher engagement and which channels these communications take place through. Ask your donors which channels they would prefer your nonprofit use to reach out to them. Phone call. Social media. Attends an event. Implement donor segmentation.

Communication 59

Communication Personal Donor Nonprofit 59

Network for Good

MAY 14, 2021

Let’s address the elephant in the room… donor retention. Last year, for the first time we saw that retention dropped year over-year, while donors grew year-over year. Retention on subscription platforms, on average, is 70% while standard nonprofit donor retention was 43% in 2019. Segment donors.

Giving 52

Giving Retention Stream Gift 52

NetWits

MAY 31, 2011

Key Findings: The majority of giving still comes from offline channels, but online continues to be a significant source of giving and new donors. The dominate giving channel for new donors 64 years old and younger is online — not offline. Retention rates for online donors continue to lag offline donor trends.

Benchmark 144

Benchmark Internet Report Giving 144

sgEngage

OCTOBER 11, 2023

And with donor retention rates on the decline, new donor acquisition is a constant topic of conversation. I’m sure you’re using at least one of these social media channels. Develop an acquisition strategy for your top one or two social media channels. Unlike your social media channels, you have complete control.

Donor 82

Donor Social Media Websites Content 82

sgEngage

APRIL 10, 2023

For example, if you discover your donor retention rate is falling, you can focus on donor stewardship in the months leading up to Giving Tuesday to boost retention. To expand your audience, consider how you can take a multi-channel marketing approach. Explore advertising opportunities such as: Your email newsletter.

Demographics 72

Demographics Retention Donor Research 72

Achieve

OCTOBER 6, 2023

In this guide, we’ll walk through three key social media fundraising metrics, as well as how you can improve them: Social Media Engagement Rate Conversion Rate Social Media Return on Investment Ready to tap into the full potential of social media fundraising? This is where your social media engagement rates come in.

Social Media 52

Social Media Metrics North Carolina Media 52

Bloomerang

MAY 10, 2022

We’ll explore: How does donor stewardship impact donor retention? How does donor stewardship impact donor retention? Your donor retention rate measures how many donors continue to give to your organization over time. Your donor retention rate measures how many donors continue to give to your organization over time.

Relationship 95

Relationship Donor Build Tips 95

sgEngage

MAY 27, 2021

Key fundraising metrics like donor retention rate, donation frequency, and fundraising return on investment (ROI). For example, if you discover your donor retention rate is falling, you can focus more time and resources on donor stewardship in the months leading up to GivingTuesday to boost retention.

Giving 119

Giving Retention Metrics Demographics 119

Socialbrite

OCTOBER 6, 2022

Donors are still eager to support the organizations and causes they care about, yet they expect to be engaged differently — often through digital channels. Nurture donor relationships through digital channels. As shown by the AFP Foundation for Philanthropy’s 2021 Fundraising Effectiveness Survey , just 18.6%

Fundraising 69

Fundraising Statistics Paypal Retention 69

Bloomerang

SEPTEMBER 4, 2018

According to Roger Craver in his book Retention Fundraising , “The average nonprofit has a 60-70% chance of getting additional gifts from current donors, a 20-40% chance from a lapsed donor and a 2% chance from a prospect.”. Do you know what acquisition channel or strategy has yielded you your best donors? Survey your file.

Donor 52

Donor Tips Retention Files 52

Allegiance Group

FEBRUARY 14, 2023

From January to June 2022, the number of donors declined by 7%, and overall donor retention decreased by 4.2% Additionally, retention rates for first-time donors declined from 25.3% in 2020 , according to nonprofit organizations surveyed by the Association for Fundraising Professionals. year over year. in 2016 to 19.3%

Mail 52

Mail Donor Strategy Files 52

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 141

Donor Strategy Retention Relationship 141

Whole Whale

SEPTEMBER 8, 2023

Survey existing donors on what compelled them to support you before. Surveys, interviews, and data analysis can reveal the equivalent of that Rolls-Royce insight – the key emotional triggers, values, and desires of your existing and potential supporters. Focus on optimizing donation channels for mobile.

Lesson 59

Lesson Fundraising Digital Test 59

DipJar

AUGUST 6, 2021

Volunteer Retention. Post your volunteer opportunities on several different channels, from social media to your website to email newsletters. Sending volunteer feedback surveys so supporters can voice opinions. Volunteer Retention. As a volunteer coordinator, volunteer retention is your ultimate goal.

Volunteer 98

Volunteer Program Management Retention 98

M+R

FEBRUARY 5, 2021

And so, too often, the magic of mid-level giving is lost, especially in digital channels. And, unfortunately, the reverse is also true—what seems like a minor drop-off in your mid-level acquisition or retention rates can create enormous drag on your revenue. . Do newly acquired mid-level donors retain at higher rates?

America 105

America Digital Audience Channel 105

Bloomerang

MAY 15, 2023

The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. This boosts engagement and response rates and helps create authentic relationships. Your nonprofit CRM is much more than a storage space for addresses and phone numbers.

Data 94

Data Gift Relationship Interaction 94

Achieve

JUNE 1, 2023

You might send surveys or host meetings with high-level supporters to get their input on your organization’s strategies. Assess metrics such as your email open rate or online donation rate to measure your success. Their retention rate. Your online donor retention rate. Review your donor demographics.

Donation 52

Donation Donor Giving Demographics 52

Bloomerang

AUGUST 7, 2023

It’s the reason so many donor programs have retention rates representing three steps forward, two steps back. Send a donor engagement survey. Make your donor engagement survey brief, including just a handful of questions that will help you show them you know them in future communications (e.g., What else could we do?

Gift 71

Gift Donor Time Mail 71

Kindful

FEBRUARY 25, 2021

There was a time not too long ago when digital channels like email, social media, and text messaging were seen as complementary to direct mail: the cornerstone of any robust donor communications strategy. This isn’t to say that the pendulum should swing all the way back, eschewing digital channels for an analog-only approach.

Mail 52

Mail Relationship Digital Donor 52

Everyaction

MAY 24, 2018

Digital fundraisers are busier than ever, reaching more people through digital channels than ever before. There is a lot of learning and experimenting going on in digital fundraising, which is fueling new innovations in how to raise money across the whole spectrum of digital channels. Mobile list size grew by 35% in 2017.

Benchmark 62

Benchmark Digital Trend Report 62

Tech Soup

MARCH 21, 2017

For those of us who live in the universe of nonprofit fundraising, donor fatigue and donor retention are some of the biggest challenges we face. December is often the best time of the year to raise money, but it is also usually the time when email unsubscribe rates are at their highest. nonprofits. nonprofits.

Donor 48

Donor Retention Rate Channel 48

Classy

JUNE 1, 2021

As donor retention and engagement continue to challenge the space, virtual events are a viable tool you can explore to enhance these efforts. In fact, data has found that nonprofits who are hosting virtual events are using the same channels and tactics to steward donors as they would in the in-person setting. Donation Impact Webinars.

Virtual 62

Virtual Donor Fundraising Retention 62

Qgiv

OCTOBER 21, 2021

Through the power of data, your nonprofit can increase retention of donors and diversify the donor pool. Donor retention and diversity are integral to sustaining an organization through meaningful fundraising strategies. Being aware of email open rates and clicks is very helpful when determining how to best focus your outreach efforts.

Data 69

Data Metrics Nonprofit Analysis 69

Neon CRM

AUGUST 24, 2023

Fundraising Effectiveness Project (FEP) The Fundraising Effectiveness Project (FEP) is the industry standard for donor retention stats and other related donor engagement metrics. Every quarter, FEP provides a new set of updates on key performance indicators like new donor acquisition rate or changes in fundraising trends and patterns.

Hype 52

Hype Research Marketing Benchmark 52

Neon CRM

NOVEMBER 14, 2023

You don’t have to look far—you can reference data for current members or send them a survey to discover their interests and motivations. Utilizing various marketing channels is the best way to make sure your membership drive marketing is effective. This will help you determine who your target audience is.

Benefit 52

Benefit Track Associations Marketing 52

Bloomerang

NOVEMBER 10, 2023

Therefore, one of the best ways to encourage donors to make major gifts is by building relationships with supporters and focusing on donor retention and stewardship. Send a survey if you don’t hear back. Follow up on a different marketing channel, such as social media. Make one last phone call.

Gift 99

Gift Raise Guide Relationship 99

DipJar

NOVEMBER 15, 2022

Participant retention. Volunteer retention. For example, if your nonprofit’s goal was to increase literacy rates in its community, an outcome metric might be the percentage of program participants who improved their reading skills. Communicate Results Across Multiple Channels. Number of participants. Assessments.

Metrics 52

Metrics Impact Guide Literacy 52

Bloomerang

DECEMBER 19, 2023

That means you likely won’t see the results—increased fundraising revenue, increased donor retention rate, increased average gift size—that you would likely see when using a paid solution. GivingFuel Platform overview: GivingFuel offers donor management and fundraising software at affordable rates.

Software 86

Software Free Tools Adobe 86

sgEngage

MARCH 4, 2022

In the first half of 2021, OneCause conducted a survey of 1,026 Social Donors to explore how giving has evolved during the pandemic and what lessons we’ve learned from the virtual fundraising pivot. Since 2018, website donations have increased by 10%, beating out every other donation channel. .

Studies 81

Studies Experiment Giving Generation 81

CauseVox

JULY 18, 2023

Here’s how: Analyze fundraising channels: Examine how each of your fundraising channels is performing. Identify your strongest channels and consider reallocating resources to those that are most effective. Optimize communication channels, refine messaging , and leverage technology for increased efficiency.

Develop 76

Develop Fundraising Pledge Track 76

Bloomerang

JUNE 14, 2021

A new survey from McKinsey finds responses to the Covid-19 pandemic sped business adoption of digital technologies by several years—and many of these changes will likely be here for the long haul. Once people walked toward online channels; today consumers are running towards them. . Prioritize Digital Transformation.

Digital 119

Digital Strategy Nonprofit Phase 119