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How to gather high-quality nonprofit client feedback

Candid

In the study, we examined practices from hundreds of organizations that have participated in L4G’s feedback capacity-building program to identify which practices most helped organizations to gain new insights and bring about programmatic and organizational changes. Yet it’s also the step that nonprofits often skip.

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10 Twitter Best Practices for Nonprofits

Nonprofit Tech for Good

Tweets can be 280 characters, but studies have shown that tweets between 71 and 100 characters perform better than longer tweets. It’s worth noting that Summary with Large Image Cards outperform uploading an image in place of using cards as well as Twitter Cards that pull up a small, square thumbnail image.

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Zoetica Salon Summary: A Few Good Social Media Measurement Insights

Beth's Blog: How Nonprofits Can Use Social Media

This month’s theme was measurement – here’s a summary of the month’s learnings: Measurement Approaches. In the nonprofit sector, there is no universal review mechanism to benchmark against, but Great Nonprofits is beginning to fill those shoes. Many feel the same as Craig Newmark. Respond here.

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Don’t be Fooled by Message Open and Click-Through Rates

NetWits

In a couple of weeks, the 2013 Blackbaud Online Marketing Benchmark Study will be released (previously the Convio Online Marketing Benchmark Study ). To say this is a highly anticipated, monumental report would be an understatement. The annual report informs how organizations measure impact relative to their peers.

Rate 139
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Zoetica Salon Insights: Social Media Measurement for Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

There have been a lot of questions about customized Facebook landing pages and my business partner at Zoetica, Kami Huyse, wrote this fantastic summary of the resources shared. This post harvests some of the insights shared about social media measurement and nonprofits. Ymca of Metro Chicago Facebook Case Study.

Measure 101
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Vinay Bhagat, Convio Founder & CSO shares insights from the 2009 Benchmark Study

Connection Cafe

The third annual Convio Benchmark Study was released earlier this week, and I had the opportunity to sit down with Vinay to discuss the high-level results. This report marked the largest to date with data from nearly 600 nonprofits that evaluate fundraising, email, advocacy, and marketing success online.

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Attention Data Nerds: Nonprofits Miss Out on the Power of LinkedIn: Learn How to Tap It

Beth's Blog: How Nonprofits Can Use Social Media

Once I recover from the journey, expect read reports about the Networked NGO in Rwanda and use of social media to support Women’s Rights organizations. If you’re motivated to go deeper on LinkedIn after reading this summary, you will want to check out my curated list of nonprofit and LinkedIn resources here.

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