Zen and the Art of Nonprofit Technology

DECEMBER 14, 2007

Earlier this week, I wrote a post on about the NTEN CRM satisfaction survey. No concrete conclusions can be drawn about overall use of or satisfaction with CRM tools from this survey. I DO think it’s fair to point out that this was not a HUGE response rate. December 14, 2007 I feel misunderstood. million of them.)

Question 100

Question Open Source Sample Survey 100

Qgiv

FEBRUARY 15, 2023

The high rate of nonprofit staff turnover is a hot topic in the industry. Findings from Nonprofit HR’s 2021 Nonprofit Talent Retention Practices survey showed that 42% of responding nonprofit leaders expected their employee turnover to increase in the coming year.

Training 52

Training Train Software Impact 52

ASU Lodestar Center

JANUARY 11, 2013

A report released by The Center for Effective Philanthropy suggested that over 70 percent of surveyed nonprofits said that their funders do not tend to provide any support for assessment efforts. For many years, nonprofit watchdogs such as Charity Navigator have rated nonprofit organizations based on financial accountability and transparency.

Research 82

Research Culture Evaluation Arizona 82

ASU Lodestar Center

NOVEMBER 17, 2011

This research post is based upon the Pew's social networking site survey of October 20-November 28, 2010. First of all, for this survey 79% of American adults said they used the internet, and 59% of these use at least one SNS. 1] (In 2008, 26% of adults used an SNS.) And the findings are, indeed, interesting.

Research 70

Research Social Network Internet Linkedin 70

NTEN

NOVEMBER 18, 2009

Every year we survey the nonprofit technology community (via our members, program participants, and other like-communities) to learn two main things: How are WE doing , as an organization, to make your work easier, and your mission a little closer? 93% of NTEN members would (or have already) recommend membership to their colleagues.

NTEN 47

NTEN Report Community NTC 47

ASU Lodestar Center

MARCH 18, 2011

The data were collected in the summer of 2009 by asking people to reflect on their volunteering during all of 2008. On one of the pages, amid all the charts on who volunteers and what they do, is a big banner depicting the following result: "33 percent of Arizona adults volunteered in 2008." One in three. But is it right? One in four.

Research 40

Research Arizona Survey Studies 40

Care2

DECEMBER 26, 2009

According to Pew Research Center’s Internet & American Life Project, Internet use among Latino adults rose by 10 percentage points, from 54% to 64% between 2006-2008. In comparison, the rates for whites rose four percentage points, and the rates for blacks rose only two percentage points during that time period.

Stats 56

Stats Comparison Internet Social Network 56

Care2

MAY 14, 2009

M&R and NTEN just released an impressive benchmarks study that analyzed 32 nonprofits online advocacy and online fundraising programs in 2007 and 2008. The Nonprofit eBenchmarks study also analyzed specific list segments, such as donors vs. non-donors, geographically targeted audiences, surveys and tell-a-friend emails.

Benchmark 28

Benchmark Studies Case Study Advocacy 28

Connection Cafe

APRIL 19, 2019

According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. The average donor retention rates for first-year online-only donors is 22%. If the donor retention trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 37

Retention Donor Change Blackbaud 37

Care2

MAY 14, 2009

The Nonprofit eBenchmarks study also analyzed specific list segments, such as donors vs. non-donors, geographically targeted audiences, surveys and tell-a-friend emails. Email open rates declined 1%, compared to a 3% decrease between 2006 and 2007. Email lists are continuing to grow, though the rate of growth was 17% in 2008.

Benchmark 28

Benchmark Social Media Studies Advocacy 28

Amy Sample Ward

FEBRUARY 19, 2011

According to the American Red Cross , A recent Red Cross survey asked 1,058 adults about their use of social media sites in emergency situations. The first example is Ushahidi – originally designed as a tool for mapping reports of violence in Kenya after the post-election unrest in 2008. Citizen-Powered Response.

Disaster 206

Disaster Social Media Haiti Media 206

Have Fun - Do Good

DECEMBER 3, 2008

Instead of creating my own 2008 list, I thought I'd do a roundup of some of the lists I've found. 2008 Charitable Holiday Shopping Guide , Part 1 on The Vibe. When I posted my list of 10 Holiday Gifts That Give Back last year, there weren't many lists like it, but now there are tons! There will be a Part 2 & 3).

Gift 40

Gift Giving Aggregator Charity 40

Get Fully Funded

NOVEMBER 12, 2009

A 2008 survey of nonprofits showed that 7 in 10 nonprofits rated their tagline as poor or didn’t use one at all. My friend Nancy Schwartz has released her new report designed to guide nonprofit organizations to shape effective taglines for their organizations. .

Guide 40

Guide Nonprofit Test Survey 40

Tech Soup

OCTOBER 28, 2013

Citrix cites Gartner Device Shipment Forecasts that find that the business PC market will grow at a rate of about 10% per year for the next few years. ” IDC has forecast that from 2009 to 2014 , worldwide IT spending will increase from $360 billion to $460 billion, a 5% compound annual growth rate.

Gartner 50

Gartner Marketing Laptop Trend 50

NTEN

NOVEMBER 2, 2009

In 2008, Convio pioneered a new program called Convio Go!™ Newsletter open rate of 19 percent, click-through rate (CTR) of 3 percent in their last quarter in the program. Last year, we teamed with Jupiter Research, a Forrester Research Company to survey online consumers about their plans to give online during the holiday season.

Convio 76

Convio Mail Newsletter Game 76

Tech Soup

NOVEMBER 15, 2011

IDC has forecast that from 2009 to 2014 , worldwide IT spending will increase from $360 billion to $460 billion, a 5% compound annual growth rate. A 2008 update on these initial reports, User Survey Analysis: Secondary PC Market Offers Growing Opportunity , continues to support both the supply and demand growth projections.

Marketing 59

Marketing Gartner Laptop Trend 59

NTEN

FEBRUARY 17, 2010

Many of these organizations continue to see 2X to 3X the daily traffic of average days in 2008. (A Email and direct mail from nonprofits have virtually the same influence on consumers' decisions to give at 27% and 28% respectively -- email closed a 10% gap from 2008 to 2009.1. To get your invitation visit [link].).

Online 74

Online Giving Convio Mobile 74

Connection Cafe

JANUARY 6, 2014

According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%. There’s no time like the present to improving your donor retention rates. Their donor file has quintupled since 2008.

Retention 55

Retention Donor Change eBook 55

ASU Lodestar Center

MAY 18, 2016

In 2008, Vermont became the first state to permit the creation of the L3C (Powell, Jackson-Zapata, & Kammerling, 2014), an entity that allows companies to achieve modest profits while operating under a business model that emphasizes impact over profits.

Model 53

Model Fund Social United States 53

Care2

JANUARY 15, 2009

Given the email clutter your subscribers battle daily, how are your organization’s e-newsletter open and click-through rates looking these days? Here are some useful tips to increase your e-newsletters performance rates. Survey Your List: Ask your subscribers which subject areas they are interested in reading about.

Newsletter 51

Newsletter Social Media Advocacy Tips 51

Connection Cafe

DECEMBER 1, 2009

This according to The North American Technographics® Omnibus Online Survey, Q4 2009 (US), a commissioned omnibus survey conducted by Forrester’s Technographics® on behalf of Convio. Hopefully you are executing a well thought-out and designed year-end campaign and are ready to engage these consumers as donors.

Online 31

Online Research Giving Influence 31

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 22, 2009

The share of adult internet users who have a profile on an online social network site has more than quadrupled in the past four years -- from 8% in 2005 to 35% now, according to the Pew Internet & American Life Project's December 2008 tracking survey. Instead, encourage low-effort contributions such as star ratings.

Social Media 53

Social Media Media Social Social Network 53

ASU Lodestar Center

APRIL 3, 2018

Aid programs may be necessary to benefit the individuals currently in poverty, but it does not provide a lasting solution (Dees, 2008). For example, the poverty rate in the United States increased from 12.4 percent in 2015; and was even higher in Arizona where the 2015 poverty rate was 18.2 Executive Forum, Winter 2008, 52-59.

Effective 49

Effective Change Community Create 49

Care2

JULY 10, 2008

Also, NTEN recently published a report on the results of a survey covering CRM satisfaction. One bit of evidence that this is working well is that our client retention rate is about 99%.and Philip King: Ask about their client retention rate: I think this is key. Copyright © 2008, Care2.com Hatef editor, frogloop.

Social Media 34

Social Media Trend Advocacy Online 34

Care2

MAY 31, 2007

Not surprisingly, a 2005 study conducted by Informz showed that click-through rates dropped noticeably 30 days after the name was acquired and even more drastically after 60 days. The study found that not only did the initial hard fundraising ask increase giving, but churn rates were actually lower on this group as well.

Social Media 28

Social Media Advocacy Activities Active 28

Care2

MAY 29, 2007

Not surprisingly, a 2005 study conducted by Informz showed that click-through rates dropped noticeably 30 days after the name was acquired and even more drastically after 60 days. The study found that not only did the initial hard fundraising ask increase giving, but churn rates were actually lower on this group as well.

Social Media 28

Social Media Advocacy Activities Active 28

sgEngage

OCTOBER 27, 2010

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 5 Key Insights from the 2010 Global State of the Nonprofit Industry Survey Posted by Steve MacLaughlin on October 27th, 2010 Blackbaud has conducted its North American State of the Nonprofit Industry Survey annually for six of the past seven years.

Global 49

Global Netherlands New Zealand Germany 49

sgEngage

MARCH 7, 2011

The first study is the “Peer-to-Peer Event Fundraising Consumer Survey&# which was developed by Blackbaud and the Run Walk Ride Fundraising Council. An online survey of individuals who have participated in at least one walk, ride, or run event in the last two years was conducted.

Trend 72

Trend Blackbaud Fundraising Benchmark 72

Eric Jacobsen Blog

AUGUST 25, 2012

Those reasons, captured in a post-exit survey, contribute greatly to the new release of the second edition of Branham's best-seller, The 7 Hidden Reasons Employees Leave. The original edition was based on feedback from nearly 20,000 surveys. Then came Enron, Worldcom in 2002, then the crash of 2008 exposed the depth of corruption.

Interview 45

Interview Authoring Survey Mail 45

Qgiv

JULY 29, 2021

This type of fundraising allows you to reach supporters wherever they are as soon as they’re inspired, also known as contextual giving, Contextual giving is an integral fundraising concept that can reduce donation abandonment rates. While this doesn’t always involve smartphones, it does make it easy for supporters to give in the moment.

Mobile 52

Mobile Campaign Practice Ideas 52

NTEN

JULY 23, 2009

The system then texted you back with the first survey question for that session, at which point you would reply with your answer. In 2008, when paper evaluations were the only option, we used approximately 50 full page surveys per session x 6 sessions, per room (so roughly 300 full pages per room over the course of the conference).

Evaluation 55

Evaluation Mobile NTC Conference 55

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 6, 2009

I look at several metrics proposed by Avinash Kaushik These include author contribution, audience growth, conversation rate, and authority Then I look at the amount of time in my work flow and reflect on productivity. At the end of 2008, I did a " Best of Beth's Blog " analysis using PostRank. Analysis of words in posts.

Metrics 50

Metrics ROI Measure Content 50

NTEN

NOVEMBER 20, 2008

In the 2007 Philanthropic Giving Index report published by the Center on Philanthropy at Indiana University , only 34 percent of nonprofits surveyed reported success with online fundraising, and participants ranked online giving as the least successful fundraising technique in the survey. have shopped online.

Online 54

Online Fundraising Offline Raise 54

Have Fun - Do Good

FEBRUARY 13, 2008

Maya Angelou In December 2007, the New York Sun article, Why Giving Makes You Happy reported that: "According to the Social Capital Community Benchmark Survey, a survey of 30,000 American households, people who gave money to charity in 2000 were 43% more likely than non-givers to say they were 'very happy' about their lives.

Giving 40

Giving Brain Kiva Volunteer 40

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 23, 2009

And while surveys, focus groups and other services can give you an analysis of what your current audience is doing online, direct observation is works best. Josh Bernhoff, Social Technographics 2008 3. What is the rate of change your organization can tolerate? Culture Change. How will you address any fears or concerns?

Social Media 106

Social Media Map Strategy Media 106

Tech Soup

APRIL 21, 2014

In a recent Gallup Poll Social Series survey , Americans have chosen environment as a priority over economic growth by a 50% to 41% margin. Americans Choose Environment over Economic Growth. It finds that Apple, Facebook and Google are doing pretty well, committing to 100% renewable energy.

Green 57

Green News Issue Technology 57

sgEngage

OCTOBER 28, 2010

Fundraising Email Response Rate is 0.13% The 2010 eNonprofit Benchmarks Study reports this gem. solicit The 2010 Cygnus Donor Survey notes this and other trends. Only 26% of Nonprofits Rated their Websites Very Effective This is from the 2010 State of the Nonprofit Industry Survey.

Statistics 84

Statistics Trend Benchmark Blackbaud 84