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3 Ways to Personalize the Donor Experience

NonProfit PRO

This fragmented donor communications experience is a pernicious problem in the nonprofit industry. Donor engagement can be complicated. Donors are engaged in multiple ways, frequently with different appeals and solicitation amounts.

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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobsen Blog

With two decades of marketing experience and an MBA Degree, Debbie developed her marketing expertise while working in the high-tech industry, the Consumer Marketing Department at Disneyland Paris in France, the nonprofit arena, and the insurance industry. Be sure to visit both her website and her blog.

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Top 5 Things Your Boss Is Worried About

NonProfit PRO

In the past 18 months, I’ve heard more than 2,500 challenges, issues, and headaches from top nonprofit leaders at “peer experience sharing” retreats and workshops. Here are five things that leaders across the industry are worried about.

Industry 264
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Customer Experience: 5 Considerations When Assessing Volunteer Management Software

Volunteer Hub

While these factors are all important, the success of implementation and long-term utilization often hinges on customer experience (CX). What constitutes as great customer experience as it pertains to implementing volunteer management software? Here is a breakdown of our sales process at VolunteerHub.

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The Fundraising Authority - Untitled Article

The Fundraising Authority

Last week, I was a panelist on an upcoming panel called “The Ins and Out of Grant Writing for Nonprofits” hosted by NXUnite! . I was thrilled to have an opportunity to speak to the work of The Fundraising Authority and my experience in the nonprofit industry. . Want to hear what I (and my fellow panelists) had to say? .

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The top Salesforce World Tour takeaways for associations

Nimble AMS

We got to learn from industry experts, be inspired by AI solutions, and network with trailblazing association professionals. Strategies to use data to prepare your organization for AI The AI revolution is touching everything, nonprofit and member-based organizations included. Did you miss Salesforce World Tour?

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3 Common Problems in Nonprofit Event Planning

NonProfit PRO

With in-person events forced to move to virtual, the nonprofit industry has seen a complete change in operations over the last two years. During this transition, nonprofits are turning to new event software and tools to create the best experience for their audiences.

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