Neon CRM

SEPTEMBER 29, 2023

Emails are a valuable, low-cost option for organizations, and the number of emails sent is increasing year over year. It takes about 1,000 emails to obtain $36 for most organizations , though smaller nonprofits do see a higher average of $106 per 1,000 messages. With that said, let’s dive in. An optimized donation experience.

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email Giving Template Gift 98

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.

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Retention email Donor eBook 40

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

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Retention Donor Change eBook 55

Qgiv

MAY 4, 2021

Donor retention continues to be a challenge for many organizations, so simply growing the number of recurring donors can dramatically impact donor attrition. Give it a name that fits with your organization’s mission. People like to belong and feel like they are personally impacting your organization. Download Your eBook!

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Problem Program Giving Gift 105

Connection Cafe

APRIL 3, 2014

We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). I’m not writing this post to tell you the ‘5 Sure Fire Ways to Increase Your Donor Retention’. So, what led to our above industry average donor retention rates? So far, we are on track to hit our goal of 45% this year.

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Retention Rate Donor Lesson 53

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? Donor retention. Have a look.

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Retention email Donor Tips 37

Robert Weiner

JUNE 3, 2010

Here they are, with links: Donor Retention. Ebook: [link]. My own resources page: [link] It includes links to articles like: Should Your Organization Use Social Networking Sites? Yesterday I spoke on a fundraising panel at Compasspoint's Silicon Valley/Peninsula Nonprofit Forum and mentioned a variety of resources. Social Media.

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Resource eBook Social Media ROI 138

Connection Cafe

JANUARY 28, 2014

She shares her marketing expertise—developed over 15+ years of guiding organizations like yours—as a strategist, speaker and blogger at Getting Attention.org. Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations. How about yours? Give it a try!

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Retention Donor Org Interaction 37

Qgiv

JANUARY 24, 2024

Your fundraising strategy is the roadmap for your nonprofit, and once you’ve invested the time to develop one, you’ll have an invaluable resource to guide your organization in your fundraising efforts. Your marketing plan Your nonprofit’s marketing plan is the face of your organization. And the list goes on.

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Practice Strategy Guide Fundraising 52

Care2

OCTOBER 31, 2014

Your donors are likely your organization''s lifeline, and it''s important to acquire donors, keep them egaged, and move them further up the ladder of engagement. Blackbaud brought together 14 nonprofit experts in an eBook to share tried-and-true donor retention strategies, tips, and ideas. Create a retention calendar.

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Donor eBook Calendar Retention 67

NetWits

APRIL 13, 2013

The most engaging person on twitter will win a bound copy of our new npEXPERTS fundraising and marketing eBook. How is social data or intelligence making your organization, or those you work with better at fundraising? What about retention? If you can’t join us you can follow along on the #13NTCcents hashtag.

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Social Media Media Social Fundraising 101

Neon CRM

SEPTEMBER 19, 2023

Simply adding the option to make a recurring gift is a powerful way to begin building sustainable revenue for your organization. Ebook Website Optimization Action Plan Learn More 4. Recurring donors give more over their lifetime as a supporter, and they’re much easier to retain than one-time donors.

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Examples Donation Work Images 98

Qgiv

FEBRUARY 20, 2024

From navigating donor data to finding the most effective ways to communicate, AI for fundraising can be applied to many aspects of your organization to help lift some of the burden of changing the world. For example, Qgiv provides AI to help your organization write peer-to-peer emails, as well as other donor communications. What is AI?

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Fundraising Nonprofit Analysis Donor 97

Bloomerang

SEPTEMBER 4, 2018

According to Roger Craver in his book Retention Fundraising , “The average nonprofit has a 60-70% chance of getting additional gifts from current donors, a 20-40% chance from a lapsed donor and a 2% chance from a prospect.”. Their customer retention rates dwarf ours. You need bait and a good place to fish.”. Let’s start with your data.

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Donor Tips Retention Files 52

Qgiv

JULY 30, 2021

This strategy involves recruiting supporters to fundraise on your behalf, and you might be surprised to find out just how many of them are willing to fundraise for your organization! In fact, 84% of Generation Z is open to becoming a fundraiser on behalf of your organization! . Qgiv | Best Peer-to-Peer Fundraising Platform.

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Platform Fundraising Nonprofit Gift 98

Qgiv

JANUARY 19, 2023

We’ve put together a handy eBook on choosing the best software for your nonprofit. Most often, that means telling stories about those you serve at your organization. Sending updates to the donor on what their gift accomplished is key to showing the impact their donation had on your nonprofit organization. The best part?

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Practice Fundraising Nonprofit Gift 52

Qgiv

OCTOBER 11, 2022

The #GivingTuesday Ultimate Guide eBook has templates, calendars, and tips to help you get organized and make your Giving Tuesday a roaring success! more likely to donate to your organization. Use these tips and tricks to fine-tune your retention strategy for the new year! Final thoughts.

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Giving Template Widget Social Media 52

Connection Cafe

JUNE 22, 2017

The weather is warm, summer camps are in full swing, BBQs are a weekly occurrence, and as the sixth month of the year wraps up, some organizations are already gearing up for end-of-the-year asks and setting up holiday campaign fundraising goals. Does your entire organization treat it this way? Want some quick donor retention advice?

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Resource Blackbaud Chart Retention 48

Neon CRM

JANUARY 23, 2024

The exact dollar amount that’s considered a major gift varies from organization to organization. For some organizations—especially those that are small or are just getting started—a major gift may be $1,000. Next, you should look at past giving patterns—both to your organization and to other nonprofits as well.

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Gift Strategy Raise Database 52

Get Fully Funded

APRIL 21, 2022

The vast majority of financial support for the vast majority of nonprofit organizations comes from individual donors. Here are 6 significant ways companies can support your organization: Credibility: when individual donors see companies supporting you, that raises your credibility and connection to the community.

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Companies Nonprofit Collaboration Content 59

Connection Cafe

JANUARY 17, 2014

The subject which I was asked to write about was donor retention and, seemingly, these two things should really have nothing in common. At its core, Wish You Were Here is really just about peoples’ inabilities to engage with one another, which is entirely relatable to the way in which donor retention is often approached.

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Donor Retention Detroit Blackbaud 37

Connection Cafe

JANUARY 21, 2014

Donor retention is an on-going conversation in our sector and any time it comes up, people start to panic. We all know what we have donor retention troubles. Donor stewardship is a great place to begin making changes that can impact your donor retention rates. You already know that your organization has lots of great stories.

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Story Donor Integration Storytelling 44

Connection Cafe

JULY 1, 2014

As a follow-up to our npEXPERTS donor acquisition eBook , I’ll host “First Impressions Matter: How to Optimize Your Website for Impact and Engagement” this Wednesday at 1:00pm EST. ( register here ). Acquisition #nptech donor retention fundraising nonprofit web design websites' Post them in the comments section below.

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Websites Donor eBook Retention 41

Connection Cafe

JANUARY 12, 2014

In this npEngage post, One Thing Most Nonprofits Stink at (Donor Retention) and How You Can Change It in 2014 , Frank Barry has rallied some of the industry’s brightest minds to weigh-in on the #1 key to a successful donor retention strategy. Don’t miss the Free eBook written by 14 nonprofit experts. Take a look.

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Communication Retention Childhood Statistics 32

Connection Cafe

AUGUST 16, 2016

We all know that donor retention is a year-long process, right? The good news is December can be the “cherry on top” of a yearlong stewardship or donor retention program if you’ve paid attention to your communication. Don’t wait until year-end to work on donor retention. The wrong way to keep your donors giving: 1.

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Retention Language eBook Brain 20

Qgiv

JUNE 4, 2021

To set your organization up for success, we’ve put together this guide with the basics of virtual fundraising and some event ideas to get the gears rolling: What is Virtual Fundraising? Without a dedicated online strategy or a social media presence, many potential donors will view your organization as out of touch.

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Virtual Ideas Guide Fundraising 69

Connection Cafe

JUNE 28, 2019

The weather is warm, summer camps are in full swing, BBQs are a weekly occurrence, and as the sixth month of the year wraps up, some organizations are already gearing up for end-of-the-year asks and setting up holiday campaign fundraising goals. Does your entire organization treat it this way? Use this checklist to check in.

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Blackbaud Nonprofit Hints eBook 37

Connection Cafe

JUNE 30, 2017

From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. Statistics have changed, new social channels have opened, but it’s clear that there are proven fundamental strategies and nonprofit best practices that can help an organization flourish in all areas.

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Integration Marketing Mail Channel 27

Connection Cafe

MAY 20, 2015

In my chapter of the new Blackbaud ebook, Drab to Fab: Peer-to-Peer Event Makeover , I explore the important “clues” to look for in your “archaeological” data. Individual participant and team captain retention rates. This new effort will help ensure that as their registrations grow, the organization also raises more donation dollars.

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Benchmark eBook Registration Indiana 20

Connection Cafe

JULY 30, 2015

Call them what you will, but these are the people that expressed interest in your organization and mission and are waiting to hear more. The challenge is that organizations typically focus on supporters and this valuable group gets left out because they’ve donated zero on the giving ($) scale. Share More then News.

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Database eBook Conversation Audience 20

NonProfit Hub

FEBRUARY 24, 2016

The decision to rebrand is a big step for many organizations. Think through your organization’s needs and goals before deciding if it’s the right time for a change. Changing a brand doesn’t just affect your audience—it also impacts how your organization operates. Is our donor retention rate changing?

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Nonprofit Audience eBook Guide 28

Connection Cafe

JANUARY 11, 2017

The new Luminate Online Benchmark Report is a powerful asset that studies over 500 organizations and their online marketing and fundraising efforts. And, these organizations aren’t beginners. And not just your goal, but a goal for the entire organization, from the CEO to the Volunteer Coordinator. 2015 Charitable Giving Report.

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Benchmark Online Analytics Beginner 20

Nonprofits Source

APRIL 19, 2017

In some cases, organizations saw between 119% and 203% increase in overall conversions. Validates the entire experience and improves credibility of the organization. While monthly donations are extremely helpful for preserving cash flow, it’s important to keep track of donor retention rates.

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Ideas Donation Online Strategy 111

Qgiv

AUGUST 10, 2021

Pro Tip: Provide an example of a supporter’s completed fundraising page on which they’ve shared their story and why they support your organization. A recurring donor gives 5x more than a one-time donor in their lifetime and have an average donor retention rate of 90%. That makes them more likely to give! Peer-to-peer event marketing.

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Software Tips Fundraising Virtual 52

Connection Cafe

MAY 19, 2015

Maybe it’s to defray costs or supplement revenue, but at some point someone at your organization made a conscious decision to add a fee. To show your appreciation, discounts can be used as retention incentives for top fundraisers and team captains. Everyone loves a good sale, right? But should you really put your event on sale?

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Registration eBook Sponsor Team 20

Qgiv

JANUARY 20, 2022

For retention-minded fundraisers with a strong donor cultivation plan in place, the early days of a new calendar year might even be busier than any day in November and December. With first-time donor retention rates hovering around 20%, securing a second gift from new donors may be more important than securing a first gift.

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Donor Retention Gift Calendar 83

Neon CRM

MAY 31, 2023

Understanding the Donor Journey Donor Acquisition Donor Retention Donor Stewardship How to Communicate With Your Donors Donor Data Management 1. Donor management refers to the strategies and processes a nonprofit organization uses to cultivate and maintain relationships with donors. What is Donor Management? What is Donor Management?

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Donor Management Guide Retention 52