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Nonprofit CRM: Comparing the Top Solutions for Nonprofits

DNL OmniMedia

Constituent relationship management (CRM) refers to the various processes that nonprofits use to steward and build relationships with donors, volunteers, advocates, members, and other constituents to secure ongoing support. Donor management. Overview of CRM for Nonprofits.

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The Online Giving Study: A Summary

Care2

Care2 is pleased to provide this overview of The Online Giving Study: A Call to Reinvent Donor Relationships just released by Network for Good and True Sense Marketing. Similar to offline fundraising, online fundraising is all about relationships. First, focus on making your donor experience seamless. No surprise here.

Studies 70
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Zoetica Salon Summary: Feeding America’s Social Media Measurement Strategy

Beth's Blog: How Nonprofits Can Use Social Media

As Dan Michel notes, “ Our social media strategy focuses on brand awareness and engagement and is part of an integrated communications strategy. We spend time identifying and building relationships with super-advocates online and engage them — similar to the way you engage major donors or champion advocacy constituents.

Feeds 102
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Your Guide to Credit Card Processing for Nonprofits

Neon CRM

For nonprofits looking to court younger donors and increase online giving, having a credit card processor in place is a must. To wit, more than half of modern donors (54%) prefer to make donations by credit or debit card—a number that is set to increase with each passing year. This method might become more popular, or it might … not.

Process 52
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?Fundraising When Money is Tight? Teleseminar (A Summary)

Forum One

While admittedly most of his suggestions are for offline fundraising, his valuable insight can be translated to an online context, and so I thought I'd share what I learned: First, the No-Nos: Don?t t afford to stop recruiting new donors. t cut stewardship (donor cultivation, things that make our donors feel happy.)

Money 52
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Markets for Good Post: Design A Better Dashboard

Beth's Blog: How Nonprofits Can Use Social Media

Edutopia , a project of the George Lucas Educational Foundation, is an online web site that creates and curates content that is distributed through mobile, social media, video, and offline channels. They also have a robust online community. The ultimate goal is to improve the quality of education.

Design 99
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Seize the Month! Build Donor Loyalty this January

Connection Cafe

You invest heavily in the planning phase, often (err, hopefully) as early as August, but by the time January arrives you want to count the dollars, share the stories, and congratulate donors on another successful year. And, as a fundraiser, you seize the opportunity to build donor loyalty. Determine the ask. Choose your channels.

Build 38