article thumbnail

Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 71
article thumbnail

Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Forum One Takes Home 8 WebAwards!

Forum One

SLAC National Accelerator Laboratory Best Science Website The SLAC National Accelerator Laboratory (SLAC) is a multipurpose research facility operated by Stanford University for the U.S. million pages of documents in the Freedmen’s Bureau archive, the largest transcription project ever undertaken by the Smithsonian.

Museum 83
article thumbnail

A People First Approach To Nonprofit AI Adoption

Beth's Blog: How Nonprofits Can Use Social Media

Panel at Global Nonprofit Leaders Summit Last month, at the Global Nonprofit Leaders Summit in Seattle hosted by Microsoft, I moderated a roundtable, “Empower Employees with AI Productivity Tools,” with leaders from three nonprofits: Alex Duncan,, British Heart Foundation; Jon Townsend, National Trust; and Joel Ramjohn, Agape Source.

Adopt 79
article thumbnail

TechSoup Global at National Day of Civic Hacking

Tech Soup

On June 1, programmers, activists, and civic leaders participated in the first ever National Day of Civic Hacking (NDoCH) across 83 U.S. The challenges included connecting African farmers to markets, creating an online networking space for women veterans, mapping Africa’s natural resources, and a few others.

article thumbnail

Salesforce Customization and Configuration Services

fusionSpan

Documentation With a highly configured and customized Salesforce platform, documentation is essential to keep track of what’s being done and why. We maintain and deliver documentation throughout the process, from the early stages of gathering requirements to the time when your Salesforce solution is being put into place.

Service 52
article thumbnail

Accelevents Is Officially a SOC 2 Type 1 Certified Compliant Organization

AccelEvents

With the support of the information systems team, the talent team worked to document internal processes, procedures, and company structures in order to satisfy the audit. Particularly of note in this effort is documenting employee onboarding and offboarding procedures. There are general guidelines, but every organization is different!